Shiprocket: eCommerce Shipping , 642 avis
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I am giving 4 stars after they fixed my issues. Now they are doing good still need to improve NDR issues which they need take action immediately.
Innovative and user friendly shipping app for E-commerce. Prices are fair and support is pretty quick now. Have improved a lot in past month. Would like to see more coming up.
Overall I would like to give shiprocket 3 stars. The reason is there user interface is not that good. Also, there are many things they need to work on. I gave 1 extra star for my account manager Aman Grover. He has been very helpful and patiently explaining everything to us. I will update my review if shiprocket improve there user interface. Otherwsie I am satisfied with overall performance.
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
Good services.Its been eight months I am using their services However I have had issues but always been solved timely by the team. I am giving 4 stars because there is always room for betterment.
I use this app to seamlessly integrate across several carriers. I like how easy and straightforward it is. I just wish that it allowed other team members to access it at the same time, instead of being locked to just one user.
Best third-party shipping on Shopify. Technically far superior that other apps. Very user friendly and advanced.
It has simplified our shipping. Some of the things that we really love about their app is (a) Dashboard (b) Order Tracking (c) NDR automation. Their team is very helpful and prompt with solving our issues. Gurjot Bhela is our account manager,he is taking responsibility to solve our every problem.
Thank you
Hi,
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.
-Team Shiprocket
Nice logistics app. Pretty easy to handle and quick to set up. Play around the panel options for 2 days, and your ready to ship.
We are using Shiprocket for shipping partner of our shopify store. They customer service responsiveness and rates are good. Plaban Roy from shiprocket is our account manager is taking responsibility to solve our every problem. Main issue from their side is Delhivery courier's wrong weight discrepancies. I will update this review to 5 stars once all my money blocked with delhivery charges get back to my account.
Thank you
Updated Review: Total 3 weight discrepancies were raised and 2 of them were resolved. 1 was not handled in proper way and was simply rejected.
I would say - give them a try and see but be cautious. They expect us to take photographs that too L*B*H and keep for each parcel which may not be possible always. Our Website: www.rangbanarasi.com