Avis (728)

Note globale
3,7
Nombre d’avis par note
  • 62 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 26 % des avis sont des avis à 1 étoiles
14 juillet 2020

I tried this app for a day and booked 3 orders, none of which were picked up even 4 days later. Even the customer care has no clarity about the issue. This is only going to create more angry customers. I would recomen using another app or directly collaborating with Delhivery or Ecom.

Strabo
Inde
10 jours d’utilisation de l’application
Shiprocket - Shipping in India a répondu 14 juillet 2020

Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at escalation@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket

6 avril 2022

Horrible service, we booked a delivery after chasing for a week no one came to pickup. Call center has same answer today it will be picked up thats all. Horrible Horrible service. Dont download. They are cheats

didikart.com
Inde
9 jours d’utilisation de l’application
Shiprocket - Shipping in India a répondu 8 avril 2022

Hi, we apologize for the hassle. We see that you have canceled the pickup. Rest, the amount will be refunded to your SR wallet once the status of the shipment is updated as Canceled. - Team Shiprocket

11 août 2023

Initially had trouble integrating with Shiprocket but their technical team (Arav) was super responsive and helped me resolve the issue in no time! Would highly recommend to other sellers in India

Zicster
Inde
1 jour d’utilisation de l’application
8 juillet 2023

I had an incredible experience integrating Shiprocket's logistic services into my Shopify store. The seamless integration process allowed me to efficiently manage shipping rates, print labels, and track orders. What truly made the experience exceptional was the outstanding technical support provided by Palak, Shiprocket's customer representative. Palak's prompt and knowledgeable responses, coupled with her friendly demeanor, ensured that all my queries and concerns were addressed promptly and effectively. Her dedication to providing top-notch customer service truly impressed me. Overall, I highly recommend Shiprocket's logistic services, especially with Palak's exceptional support, to any Shopify store owner in need of reliable and efficient shipping solutions.

The Krshna Farms
Inde
1 jour d’utilisation de l’application
Modifié le 4 juillet 2023

fake services first they took your order by accepting the pincode and when the shipment in there hands they say sorry we can't deliver to this address and you have to pay extra for RTO what a fooling scheme i refer not to use there services

Milansafety
Inde
8 jours d’utilisation de l’application
Shiprocket - Shipping in India a répondu 10 juillet 2023

Hello! We understand this must have been extremely inconvenient for you. We have shared the details on your registered mail with ticket number: 6654269. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB

5 mars 2023

Some shipments are being processed good and delivered good but some are having issues though they’re trying to resolve this soon , resolving time is 10 days which is lot according to my opinion hope they resolve the issues soon

MISSDAINTYCO
Inde
22 jours d’utilisation de l’application
11 juillet 2019

Great app to work on, but handled by very incompetent employees.
5 star to tech team and Saahil. 4 star to Abhinav. Zero star to rest all.

I guess the average is 2.

GETMOFT
Inde
Environ un mois d’utilisation de l’application
Modifié le 16 juin 2023

The shiprocket customer service is very responsive. Palak was of great help in assisting me integrate shiprocket to my shopify website.

LABEL ASNA
Inde
1 jour d’utilisation de l’application
5 mai 2023

Very Good Service , Very Good behaviour of Suraj Singh , Great experience with the team and integration help

basketdart.website
Inde
1 jour d’utilisation de l’application
26 mai 2020

Now we are shipping all our orders from one panel and giving more time to our business growth. Nice people..

Earthyboon
Inde
Environ 23 heures d’utilisation de l’application
Shiprocket - Shipping in India a répondu 26 mai 2020

Dear Earthyboon,

Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.

Team Shiprocket