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Modifié le 22 février 2023

I recently started using Shiprocket for my Shopify store, and I must say that I'm thoroughly impressed with the service they offer. It's extremely easy to integrate Shiprocket with my store, and the shipping rates are highly competitive.

One of the things that sets Shiprocket apart is their exceptional customer service. My account manager, Prakash, has been incredibly supportive and always goes above and beyond to help me out. It's rare to find such dedicated and friendly service in the shipping industry, so I really appreciate the extra effort.

In terms of shipping, Shiprocket has been highly reliable and efficient. I've had no issues with delivery times, and the tracking information is always accurate and up-to-date. The fact that they have tie-ups with multiple courier partners makes it even more convenient to choose the best option for my shipments.

Overall, I highly recommend Shiprocket to anyone looking for a reliable and efficient shipping solution. Their integration with Shopify is seamless, their rates are highly competitive, and their customer service is exceptional. Prakash and the rest of the team have definitely won me over as a loyal customer.

5 mois d’utilisation de l’application
Shiprocket - Shipping in India a répondu 29 novembre 2022

Hello! We would like to inform you that the shared Bank details over the mail are successfully verified and approved from our end. If you face any issues, kindly share the error screenshot with us at so that we can check and try to resolve the issue at the earliest. - MB

5 mars 2023

Your customer support team has been highly responsive and helpful, providing timely assistance whenever I've needed it. The integration with multiple marketplaces and e-commerce platforms has made my life so much easier, and I truly appreciate the level of convenience and flexibility your platform provides.

Overall, I am extremely satisfied with the services provided by Shiprocket and would highly recommend it to anyone looking for a reliable and efficient shipping solution. Thank you for your outstanding work!

3 mois d’utilisation de l’application
22 février 2023

I have been using Ship Rocket for my business for the past several months, and I must say, I am extremely impressed with this logistics software app. It has made shipping and order fulfilment so much easier and more efficient for me. The interface is user-friendly, and the features are extensive, allowing me to manage my shipments, track deliveries, and automate several processes.
The customer support is also top-notch - they are always prompt, helpful, and quick to resolve any issues that I face. especially Mr Naveen Singh my key account manager, who has been a blessing as we never have to worry about anything related to logistics as he goes above and beyond in resolving any issues that we face
Overall, Ship Rocket has been an absolute game-changer for my business, and I highly recommend it to anyone looking for a reliable and efficient logistics solution

Kart Bees
Plus d'un an d’utilisation de l’application
26 juin 2023

Although I have been trying to reach ShipRocket customer support for weeks, I was finally able to get technical assistance from Ms. Yashika today. She has patiently worked with me and walked me step by step with the integration. Hopefully all is well with my Shopify store and hope to have my business up and running soon.

Gustora Foods
40 minutes d’utilisation de l’application
8 juillet 2023

I had an incredible experience integrating Shiprocket's logistic services into my Shopify store. The seamless integration process allowed me to efficiently manage shipping rates, print labels, and track orders. What truly made the experience exceptional was the outstanding technical support provided by Palak, Shiprocket's customer representative. Palak's prompt and knowledgeable responses, coupled with her friendly demeanor, ensured that all my queries and concerns were addressed promptly and effectively. Her dedication to providing top-notch customer service truly impressed me. Overall, I highly recommend Shiprocket's logistic services, especially with Palak's exceptional support, to any Shopify store owner in need of reliable and efficient shipping solutions.

The Krshna Farms
3 jours d’utilisation de l’application
18 septembre 2023

My issue of order not synced has been resolved very wisely by Mr.Arav. Good gudience and gentle behaviour with customer.Mr. Arav provided solution very patiently though there was network issue and voice was legging. Literally very happy with such a customer gudience and support.

30 jours d’utilisation de l’application
22 février 2023

Great customer service and one click integration works seamless for IN Users. Daily Email reporting is best as far we used many platform. Account manager very responsive . We worked with aditya last 6 months with great support services.

6 mois d’utilisation de l’application
25 juin 2023

Falak from Shiprocket was very kind to help me on the order syn option which was disable on back end she help me over a call to active the servies now they are working. super happy with the customer servies they are offering even on weekends.

Skindae Cosmetic LLP
4 mois d’utilisation de l’application
8 septembre 2023

2 years of having been used shiprocket i guess Arav is the only guy who has helped me with my query asap, he helped me connect my shopify and shiprocket in a very seamless way. if shiprocket has more customer suport like arav then our life as well as shiprockets would be easier

7 mois d’utilisation de l’application
29 juin 2023

My order were not syncing to the shiprocket i called them and it took around 3 day to solve the problem the agent was yashika who helped me to get back to the track.
but this problem might've done faster so yeah i little more speed would be appreciated.

Colombian Brew Coffee
Plus de 2 ans d’utilisation de l’application