Shiprocket: eCommerce Shipping

Shiprocket has been a complete game-changer for me when it comes to logistics for my Shopify store. It is completely seamless and has made a huge difference in the shipping process for us. But what has been the most impressive part of the experience has been the customer service.

A huge shoutout to Asima, who has been absolutely amazing. She has helped me through every single step of the way.

We have been using Shiprocket for a long time, and it has made deliveries much easier for us. There were a few communication issues earlier, but they were resolved once the team looked into it. Overall, Shiprocket is a dependable partner for deliveries.

I am working with shiprocket for more than a year now. Over-all experience has been good. My account manager Rishika Syal has been phenomenal in assisting me with any queries. The experience has been much smoother with her availability at all times to assist with any problem I have.

Very very happy with this app! Shipping is fast, easy, and reliable. Order processing, tracking, and pickups are smooth, and rates are affordable. It saves time and makes my business operations simple. Highly recommended for all online sellers!

I have been using Shiprocket for 4 years. The platform is very easy to use, and our shipping operations have been running smoothly.

I would also like to specifically commend Akshay for his support. He has been professional, responsive, and supportive in resolving our queries efficiently.

We have had an excellent experience with the Shiprocket team. The platform is very easy to use and offers seamless integration across all channels. The operations are fast, efficient, and prompt.

Sachin Amalkar has been highly professional, quick to respond, and extremely supportive whenever assistance was required.

Using Shiprocket has simplified our entire dispatch process. From courier selection to real-time tracking and COD remittance, everything is well-structured. The app is user-friendly and saves a lot of operational time. Really appreciate the Shiprocket support team. They are quick to respond, understand the issue well, and ensure proper follow-up until resolution.

We run a high-volume Shopify store and Shiprocket has been useful for improving serviceability and courier options beyond a single partner. The app integrates well with Shopify, order sync is reliable, and shipping operations are faster with centralized tracking and billing. Account support has been responsive, and escalation via panel and email works well. Recommended for D2C brands that ship across India.

We’ve had an excellent experience working with Shaurya Singh. He has been incredibly helpful with our onboarding process, and the shipping rates he provided are more competitive than those of other delivery apps. He continues to assist us daily with resolving customer issues, offering exceptional support. He’s truly the best support manager we could have asked for. I highly recommend Shiprocket to other e-commerce brands, especially if you have high order volumes and are looking for more automation.

Had a great experience with Shiprocket — smooth operations, timely pickups, and reliable deliveries every time.

The platform is easy to use and makes order management hassle-free.
Special thanks to my account manager Neha Sharma for her constant support and quick resolutions — truly appreciated!