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one of the best shipping service, thanks Akshay for superb support. easy to integrate, easy to use.
Dear Bookkish World,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
Team Shiprocket
This Shiprocket Logistics team is amazing. Professional, timely, and communicative. They work seamlessly and when troubleshooting is needed, they always find the right solution.
We have been using shiprocket from the past one year. These guys are big frauds who takes zero accountability and responsibility. Always there is an issue with shipments where they are charge extra money. More than 10,000 rupees have been stuck with Shiprocket as they only believe in extracting money by overcharging. We have now shifted to Shyplite as they have the same courier tie-ups and experienced not a single dispute on any of our shipments. There entire system runs on automated emails for further delaying the process and avoiding the customer. After repeated reminder also it's a task to reach out to them or get any solution. Internet is flooded with bad reviews about Shiprocket and we are here to add another bad review. They don't reply to mails or answer your calls. All employees are trained to make a fool of the customer by delaying and giving misleading commitments. They are a complete pain and disaster for your company. All our shipments are delayed by over a month and we get absolute zero assistance. Shyplite is a thousand times better than this fraudulent company. Their escalation is even worse. We have more than 50 Mails on record to which we have got no reply or support. We would recommend you all to never have them as your partner. They are a complete disaster.
Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at shopify@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket
I have been using this platform for a while and was happy with it but lately it their service is POOR. I tried their advanced paid plan for a month for international payments but it was never activated on my platform. I only came to know on the last day that they needed some paper work. When I tried to downgrade the plan it has not been done and now I will be charged for another billing cycle. :((( A account manager would be a good idea for each client.
Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at shopify@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket
Keep providing the best services, I like the customer service they provides and helps. Best shipping service provider in India
This platform is very easy to use with Shopify. Shiprocket is best app for courier facility they offer you the best price and best courier facility. my account manager Ayushi Gupta is very supportive.
Dear Customer,
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as the top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.
Team Shiprocket
PALAK SERVICES IS GOOD FULL SUPPORT N RESOLVED IN 1 HR ,............................................................
No positive response/support from the company even after 48 hours .
I have lost my package worth Rs.5000/- & customer as well
If you want to Loose your Customer + by paying your money to Shiprocket + Loose your Packet + boil your Blood + By default 1 Day Advance Estimated Delivery date + Spoil Festival season sale , Try ShipRocket one & only Destination .
I'm using this app. Very useful platform to ship in India. My KAM Asish is very helpful. He manage all my issue related to shipping very good and efficient way.
Thank you for the help, much appreciated.
Also the syncing part is good, overall looking forward to increase the load post Shiprocket support