리뷰 (945)

전체 평점
4.2
평점 수준당 개수
  • 평점의 67%가 별 5개입니다
  • 평점의 8%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 22%가 별 1개입니다
2024년 7월 9일에 편집됨

Worst service
Fake weight discrepancy,
I am selecting Air service and also fastest to give good service to our customer, but product not getting pickup even after several follow up and they always ask to wait till evening. And they don't have customer service after that. For fake weight discrepancy I am moving to consumer forum, even in Image provide by courier service provide our parcel clearly visible, size is smaller than 4*6 inch courier slip still they charging higher volumetric weight. waste of time being with ship rocket. I will also make reel for the same and post across social media and review for service.

Jenni and Janki
인도
앱 사용 기간 7개월
답글 Shiprocket - Shipping in India개 2024년 3월 11일

Hi! That's not what we want you to experience and we are sincerely sorry. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- MB

2024년 6월 19일

Worst service. I opted for early COD even after a week I couldn't get my payments. My store was giving them 70 order daily even from the beginning but then also they couldn't even handle my queries. Because of their pathetic service my cash flow was affected. I will never ever use shiprocket again and will never recommend to anyone. Instead directly go with delhivery or any big courier company.

FLAPTAB
인도
앱 사용 기간 4개월
답글 Shiprocket - Shipping in India개 2024년 7월 2일

I apologize for the inconvenience caused, Have arranged a callback to discuss this further and resolving it.

2024년 6월 7일

PATHETIC SERVICE. THEIR CARRIER PARTNERS ARE SHOWING RTO DELIVERED EVEN IF THE ORDER IS ALREADY DELIVERED TO THE CUSTOMER.

ALSO THEY ARE NOT SETTLING THE MONEY AS WELL. THIRD CLASS COMPANY. SUCH THIEVES THEY ARE.

Swayur
인도
앱 사용 기간 1년 초과
답글 Shiprocket - Shipping in India개 2024년 6월 14일

Hi! That's not what I want you to experience. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- MB

2024년 6월 12일에 편집됨

PATHETIC SERVICE- there is no option to create a ticket if the orders are not delivered or RTOed without even reaching out to the customer. Ticket cases go unanswered and damaged/broken/lost shipments are never paid for.

The so called escalation@shiprocket.com id does not receive emails and the "hold on" update on the review is again a FRAUD review with no action being taken.

Dharma Originals
인도
앱 사용 기간 6개월
답글 Shiprocket - Shipping in India개 2024년 5월 24일

Hi! That's not what I want you to experience. Please be assured that I have highlighted and prioritized this concern. You will get an update by tomorrow. Kindly hold on until then. Your patience is appreciated in the interim. - MB

2024년 8월 6일

They are scammers and fraud company . Took money from customer and and showing product in RTO. DO not physically deliver your RTO.
do not take their service

Sikra Jaipur
인도
앱 사용 기간 21일
답글 Shiprocket - Shipping in India개 2024년 8월 8일

Hi! Apologies for this experience. As checked, your issue has been resolved and we have shared a final update on your concern via the ticket ID 9026366, please check. - RV

2024년 6월 10일

Horrible customer service. Keep disconnecting the calls.
The rate calculator keeps changing the rate. Its so awkward when you commit to customer and then get charged something higher

Iktaabi Books
인도
앱 사용 기간 7개월
답글 Shiprocket - Shipping in India개 2024년 6월 14일

Hello! Thank you for your valuable time during the conversation over a call. As discussed, please share the required details ( Screenshot of error ) on ticket: 8745822 for further investigation. - MB

2024년 5월 15일

Very bad customer support and surely orders are get delayed by almost 1 week. They only gives false commitments. Dashboard panel shows fake dates of pick up and delivery but actual updates are not shown properly. Creat ticket is just an time pass option. No Commitments are fulfilled.

Warm Hugg
인도
앱 사용 기간 대략 2개월
답글 Shiprocket - Shipping in India개 2024년 5월 19일

Hi! We certainly understand your concern here. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- MB

2024년 3월 14일

⚠️ Avoid Shiprocket at all costs! ⚠️

Shiprocket is a complete letdown! They didn't pick up my stuff for 7 to 10 days and even made up fake RTO problems. It's impossible to get help from their customer service team. Don't use Shiprocket unless you want stress and disappointment. Stay away!

Arcedior
인도
앱 사용 기간 9개월
답글 Shiprocket - Shipping in India개 2024년 3월 18일

Hi! Our team tried to contact you on your shared number multiple times however had no luck. Please share an alternate number or convenient time at escalation@shiprocket.com for a callback. - MB

2024년 6월 19일

Extremely disappointed with Ship-rocket and their practises. I have just started my one e-commerce website and used shiprocket for my first 3 parcels and was charged an insane amount thanks to so called discrepancies. Will never use this website again and will warn everyone against it.

Amaatie
인도
앱 사용 기간 9일
답글 Shiprocket - Shipping in India개 2024년 7월 2일

I apologize for the frustration caused by your recent experience. Your feedback is important to us. I'll review the charges and reach out to discuss this further.

2024년 8월 22일

TATTI company- BULSHIT- No reason Weight dispute create karte hai... and auto deduct from wallet....

****WORST*****
****CHEAT****

FRAUDSTER

Be aware guys....

Hamshi Wonders
인도
앱 사용 기간 4개월
답글 Shiprocket - Shipping in India개 2024년 8월 29일

Hi! Apologies for all the hassle. As discussed on call, the discrepancy charged by the courier partner is correct and the proofs have been shared on your panel. - RV