Shiprocket: eCommerce Shipping , 리뷰 676개
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One of the best delivery apps I have used. The customer service is so speedy and reliable. I had an issue syncing orders and Palak guided me through it very well.
Highly Recommend!
It's good to hear that you had a positive interaction with Palak and the technical team at Shiprocket. The staff and the business may benefit greatly from positive feedback like this. For all of their effort and commitment to delivering top-notch service, Palak and the technical staff at Shiprocket deserve praise. If you haven't already, think about providing a review or feedback on their website or platform to further express your gratitude and assist others in making wise judgments when selecting their services.
We use Shiprocket for our D2C brand, and are very happy with them. We also use Shiprocket Engage, which is very useful in RTO reduction. Very amazing customer service - we had an integration issue and Palak, our customer rep, solved it very quickly.
Highly recommended!
Falak from Shiprocket was very kind to help me on the order syn option which was disable on back end she help me over a call to active the servies now they are working. super happy with the customer servies they are offering even on weekends.
My shopify orders were not getting pulled into Shiprocket and it seemed shopify had got disintegrated from Shiprocket. Yashika from Shiprocket technical team guided me thru the process to reinstate and it’s working now. She was efficient and very polite.
Yashika helped us with a problem that we were facing. Our Prepaid orders were getting sinked as COD but she solved our issue.
Hope the issue dosnt exist now.
Appreciate your help and time.
Had some integration issue. Palak from integration department got it sorted. Good customer service. Keep up the good work.
My issue of order not synced has been resolved very wisely by Mr.Arav. Good gudience and gentle behaviour with customer.Mr. Arav provided solution very patiently though there was network issue and voice was legging. Literally very happy with such a customer gudience and support.
Thank you very much for the support provided by your team. Our problem has been resolved and now we can again ship parcels via your courier.We are satisfied working with your technical team . Order shrink has been done successfully
I was facing problems with order sync and then I got a call from Palak from the Shiprocket technical team She guided me step by step on how to properly sync my orders Thank you so much for your help you were really professional THANKS A TON