Omtaler (822)

Samlet vurdering
4
Antall per vurderingsnivå
  • 64 % av vurderingene er 5 stjerner
  • 8 % av vurderingene er 4 stjerner
  • 2 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 24 % av vurderingene er 1 stjerner
24. februar 2023

A very professional and organized Company to manage the backbone of any Ecom business. A complete automated solution helps in fast deliveries and easy tracking
The support team is able and invested equally in your business

Many partners for domestic shipments help. i hope you guys onboard more international partners sooner

For Sarees
India
Over 3 år bruker appen
26. juni 2023

Hii palak thanks for supporting me and for resolving this my problem and Hope the same shall be reflecting in future too

IDFS
India
Over 3 år bruker appen
29. februar 2020

This is a really good app. this helps Shopify stores well. their staff is very supportive specially my account manager @anupama

TrimTrim.in
India
Rundt 3 år bruker appen
Shiprocket - Shipping in India svarte 2. mars 2020

Dear Customer,

Thanks for taking the time to share your prestige opinion with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We will ensure you enjoy the same quality of service as you have.

Team Shiprocket

26. juni 2020

We are using shiprocket for orders & we are satisfied with their services. Also Mr. Gurjot Singh (Shiprocket) is very helpful to resolve any issue. We Like this app.

NEXT CARE INDIA
India
Nesten 3 år bruker appen
Shiprocket - Shipping in India svarte 27. juni 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

30. august 2021

This is a really good app. Easy to use and the best part is it can be integrated with other apps. The account manager is supportive. Highly recommendable.

Eridani
India
Over 2 år bruker appen
20. november 2021

i had bad experience since 2019 with weight dispute now its solved now i am using shiprocket services are improved now 2021 and also getting best prices with courier partners support services is also good but need some more improvement in shiprocket dashboard for fast process shiprocket have lots of data for shipping i am happy with this now

standcart
India
Over 2 år bruker appen
27. august 2021

Have been using Shiprocket since one year and also use it with my Shopify store. It's easy, smooth and makes my job easier ! Have recommended it to so many friends who run small businesses ! Call center support is also timely and helpful !

Klingaru
India
Over 2 år bruker appen
Redigert 17. februar 2022

UPDATE Feb 2022: Now I could see many improvements in the panel and many issues have been addressed. Now one issue I think to be solved is to open a communication channel for courier to directly call vendors like us if there is some issue with delivering the parcel or they are not able to contact customer, etc. (Instead of just sent back RTO). OLD:
It used to be good, but now the service is horrible. Wrong weight calculation (charged extra) and they don't support clients at all in these matters. So everytime there is a 500gms weight the couriers used to charge 1kg, when we escalate then they always support couriers though we have the proof. Recently a cod order, customer got the parcel and paid too. But the courier service made RTO and send some jeans in the parcel. We were scammed and shiprocket is no help at all. They are all lazy people just promoting a lot with horrible customer service. Lately we are looking for some new partner.

Uppada
India
Over 2 år bruker appen
Shiprocket - Shipping in India svarte 16. august 2020

Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at shopify@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket

24. februar 2023

Intutive UI, good customer support, I have got most of my refunds related to lost or damaged shipments

thestore@pyramidvalley
India
Over 2 år bruker appen
5. mars 2023

Shiprocket makes shipping very easy and affordable. It is the best platform where sellers can reach their customers all over India.

Shahi Feast
India
Over 2 år bruker appen