Omtaler (730)
Raffiner
-
Etter vurdering
Best courier aggregator in the market. professional and helping team.
Special Thanks to Neeraj Joshi and Tarun Mittal
Best App for the Ecom industry. No headache of running after every courier company & easy to use platform. I'm very lucky that i got Varun as my POC. He is very helpful and i love the support from his side.
Dear Customer,
Thanks for taking the time to share your prestige opinion with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We will ensure you enjoy the same quality of service as you have.
Team Shiprocket
hey team ship rocket,i m very happy and satisfied use your shipping services
and my account manager Sanjeev is very helping and always guiding me through the queries.
thank you
Dear Hanging Owl,
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as the top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.
Team Shiprocket
Shiprocket team without our approval changed our plan from Basic to Advanced plan and sent invoice of Rs.12744, and our account was suspended as payment was due. As we were not aware why this invoice was sent we contacted customer care to reverse back to Basic plan and revoke suspension. There was no response from the team, we were forced to pay this invoice as it was affecting our dispatches. Its been more than 7 days that the ticket was raised we have not got any resolution on the downgrading back to Basic plan.
Very poor customer service.
Dear TenTabs,
We want to sincerely apologize for your negative experience. However, we'd like to learn more about your situation so that we can take corrective actions towards it. Please help us with your registered contact details and concern in detail at escalation@shiprocket.in and we will get back to you promptly.
Team Shiprocket
I am using shiprocket from 3 month I find no issues till date. Everything is smooth. It saves lot's of time. I will recommend this app.
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
We have been a customer with Shiprocket since 3 months, i had some issues at starting but the service provided by my key manager Gurjot Bhela is really commendable. he has helped us with all our queries seamlessly. he has always helped us in every issue that we face.
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
Pathetic app.
Shows low rates and then will charge 5 to 10 times the actual weight & dimensions.
Shipment images with dimensions & measured weights are also not accepted.
They will randomly charge any weight they like & there is no way to get the issue addressed.
Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at escalation@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket
We highly recommend Shiprocket. It has simplified our shipping. Some of the things that we really love about their app is (a) Dashboard (b) Order Tracking (c) NDR automation. Their team is very helpful and prompt with solving our issues.
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
Thanks to aarav who was great and helped me synch my orders, my issues were resolved in a very short period of time and with great help on his end. Thankyou shiprocket
Dear Shaan,
Thank you for accepting my call earlier and for your patience as we work towards resolving my issue.
Thank you.