Omtaler (763)

Samlet vurdering
3,7
Antall per vurderingsnivå
  • 62 % av vurderingene er 5 stjerner
  • 9 % av vurderingene er 4 stjerner
  • 2 % av vurderingene er 3 stjerner
  • 1 % av vurderingene er 2 stjerner
  • 26 % av vurderingene er 1 stjerner
30. oktober 2017

The worst possible customer service!

1. My panel sometimes doesn't logs in and most times logs out automatically. There reply for this, you might have an internet connection problem! This is all while I am chatting to them

2. Delivery attempt not made my courier company, I reported fake reporting. It was replied with the same fake response again. I had checked personally with the customer.

Their customer care is the most ill equipped and to top that they clearly don't want to understand the problem.

Abhikajewels
India
Over 2 år bruker appen
3. september 2023

Arav helped me in syncing my channel. He was very helpul

Azira-Ind
India
6 måneder bruker appen
1. juni 2020

Could not have found a worst app. Worst customer service!! Had so many issues with pick up and then customer service did not help at all - first noone available and if you find someone to talk to they cant help. Wasted so much money with this app

Spiritual Warrior
India
Over 2 år bruker appen
Shiprocket - Shipping in India svarte 1. juni 2020

Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at escalation@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket

7. mars 2019

THIRD CLASS SERVICES<, FROUD COMPANY.

THE COMPANY DON'T REPLY FROM LAST 20 DAYS VERY UNPROFESSIONAL, IM NOT TAKING ACTION AGAINST COMPANY JUST BECAUSE I KNOW THEY JUST INETINALY WASTE A TIME OF PERSON

CaseMurk
India
Over 2 år bruker appen
15. mars 2023

Thanks for Shiprocket team for helping to integrate Shopify website.
very helpful Shiprocket team.

Srimarutiayurvedic
India
6 måneder bruker appen
22. februar 2023

Highly Recommended, using Shiprocket as our primary and only courier aggregator since 3+ years now and the service is top-notch!

ShopTheVirals
India
6 måneder bruker appen
5. februar 2018

Very nice services, I am using shiprocket from past one year.Attractive shipping rate, Nice interface, All courier partners at one place. Very impressed with Customer success team in resolution of queries and providing direct support promptly. Please keep it up.

Eco365
India
6 måneder bruker appen
17. juni 2020

shiprocket is a great app for e-commerce and nirvikar is very helpfull, You all try once and you will love it

Frystuff
India
5 måneder bruker appen
Shiprocket - Shipping in India svarte 17. juni 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

4. juli 2020

Very humble reply and very supportive assistant person and solve our issue within few times...........Gurjot Bhela

DeoDap
India
5 måneder bruker appen
Shiprocket - Shipping in India svarte 4. juli 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team shiprocket

Redigert 27. juni 2020

This platform is very easy to use with Shopify. Shiprocket is best app for courier facility they offer you the best price and best courier facility. my account manager Gurjot Singh Bhela is very supportive.

Jewels Kafe
India
5 måneder bruker appen
Shiprocket - Shipping in India svarte 19. februar 2020

Dear Jewels Kafe,

Thanks for taking the time to share your prestige opinion with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We will ensure you enjoy the same quality of service as you have.

Team Shiprocket