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We are happy with Shiprocket and My Account Manager Ankush is helping me every cases.
Thanks for your support
Quick integration with nice dashboard for analytics and fulfillment. Good customer support team as well.
Easy and convenient overall experience is good, using from last 2-3 year no issue till now.
Good interface as compared to other apps. At start we faced many issues but our account manager Mr. Sanjeev Gulia guided us very well. Big thanks to Mr. Sanjeev.
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
Team Shiprocket
excellent Shipping App - Gaurav Chawla provides us good support and we are happy with Shiprocket services
App works well but shiprocket customer support is very unreliable. They are never able to help out, just keep sending automated messaged. Their customer support really needs a major improvement. Look for another shipping partner, if you can.
Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at shopify@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket
we are happy from ship rocket service its easy to integrate with shopify specially thanks to my account manager gurjot singh for always ready for my help
They find ways to make money. 14500 rs weight disputes or less than 200 orders a month. That's how they treated us when we decided to stop using shiprocket & move to a new company
Hi, Thank you for your valuable time during the conversation over the call. We hope your concern has been resolved. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB
I am using this app and having the worst experience. The response from customer support team and handling issues is the worst, they don't care on any issues always the answer is we will look into it and it never get resolved and they will also close the issue.
please go for other options that is 100% best than using this service.
Keep checking connection and making sure that it is all working perfectly. Amazing support team and amazing logistics! Boon for an entrepreneur with low tech knowledge and amazing to boost ecommerce.