Recenzje (947)

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  • 1% ocen to oceny z 3 gwiazdkami
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  • 22% ocen to oceny z 1 gwiazdkami
13 lipiec 2024

Never think about trying them. There are lots of shady stuff they are doing. Please try to use direct courier company for your business.

BlueSwift
Indie
Ponad rok korzystania z aplikacji
Shiprocket - Shipping in India odpowiedział(a) 22 lipiec 2024

Hi! That's not what I want you to experience. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we ...

8 sierpień 2020

WORST customer service. They don't reply to you for months, charge false weights, misdelivery orders. When you raise queries, they don't solve issues fairly and they take weeks/months to resolve simple queries. They say they reply within 24 hours, however, an auto-reply is sent via bots after 24 hours. Personal escalation points are useless since they don't respond on time.

The Jholmaal Store
Indie
Prawie 5 lat korzystania z aplikacji
Shiprocket - Shipping in India odpowiedział(a) 11 sierpień 2020

Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at shopify@shiprocket.in so that we can understand and assist you ...

15 marzec 2021

Worst experience ever ...no proper customer support...iam trying to reach from a week and i have not got any help from the team...all the call center staff are not responding to the problem we have ....i wish i hadent choose this shopper

Online Store of Sheelaa M Bajaj
Indie
Ponad 4 lata korzystania z aplikacji
Shiprocket - Shipping in India odpowiedział(a) 16 marzec 2021

We never intended to cause the experience & this certainly is an unusual instance. Please help us with the AWB number at escalation@shiprocket.in and we will get back to you ...

Edytowano 7 grudzień 2022

Dont trust Shiprocket. If we can give less than 1 star I would give that. I lost many parcels and they dont reply where those parcels are Its been many days I am following up with parcels not been returned back to their origin and those products are Vintage products. It's very important we get those parcels on time. But its been 20 days since they didn't update the status of the parcels and they ...

The Tribal Swag
Indie
Ponad 4 lata korzystania z aplikacji
Shiprocket - Shipping in India odpowiedział(a) 25 sierpień 2021

Hi, Thank you for the valuable time during the conversation over the call. Your feedback is important to us and we'll surely notify our team regarding it. We wish to provide ...

14 marzec 2020

Shiprocket team without our approval changed our plan from Basic to Advanced plan and sent invoice of Rs.12744, and our account was suspended as payment was due. As we were not aware why this invoice was sent we contacted customer care to reverse back to Basic plan and revoke suspension. There was no response from the team, we were forced to pay this invoice as it was affecting our dispatches. ...

TenTabs
Indie
Ponad 4 lata korzystania z aplikacji
Shiprocket - Shipping in India odpowiedział(a) 16 marzec 2020

Dear TenTabs,

We want to sincerely apologize for your negative experience. However, we'd like to learn more about your situation so that we can take corrective actions ...

Edytowano 6 sierpień 2024

Pathetic app.
Shows low rates and then will charge 5 to 10 times the actual weight & dimensions.
Shipment images with dimensions & measured weights are also not accepted.
They will randomly charge any weight they like & there is no way to get the issue addressed.

T Bhai
Indie
Ponad 4 lata korzystania z aplikacji
Shiprocket - Shipping in India odpowiedział(a) 22 czerwiec 2020

Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at escalation@shiprocket.in so that we can understand and assist you ...

Edytowano 21 lipiec 2020

Horrible and worst experience ever....
1) Account manager never picks the call
2) on most of shipment they charges extra on weight discrepancy which is not real
3) during locked down they keep sending mails for RTO and all and writes that if action is not taken than we will not able to claim charges in future.
4) They keep calling for upgrade and said we will serve better if you upgrade, after ...

Fashion Floor India
Indie
Około 4 lata korzystania z aplikacji
Shiprocket - Shipping in India odpowiedział(a) 4 maj 2020

Hi Customer (Fashion Floor India),

Providing the best of the services to our customers has always been our topmost priority. We are hell-bent to provide you with swift ...

Edytowano 28 wrzesień 2020

We have been using shiprocket from the past one year. These guys are big frauds who takes zero accountability and responsibility. Always there is an issue with shipments where they are charge extra money. More than 10,000 rupees have been stuck with Shiprocket as they only believe in extracting money by overcharging. We have now shifted to Shyplite as they have the same courier tie-ups and ...

Belle & Beast
Indie
Prawie 4 lata korzystania z aplikacji
Shiprocket - Shipping in India odpowiedział(a) 28 wrzesień 2020

Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at shopify@shiprocket.in so that we can understand and assist you ...

Edytowano 25 październik 2021

I have been using this platform for a while and was happy with it but lately it their service is POOR. I tried their advanced paid plan for a month for international payments but it was never activated on my platform. I only came to know on the last day that they needed some paper work. When I tried to downgrade the plan it has not been done and now I will be charged for another billing cycle. :( ...

Adrisya
Indie
Prawie 4 lata korzystania z aplikacji
Shiprocket - Shipping in India odpowiedział(a) 27 sierpień 2020

Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at shopify@shiprocket.in so that we can understand and assist you ...

Edytowano 17 październik 2019

No positive response/support from the company even after 48 hours .
I have lost my package worth Rs.5000/- & customer as well

If you want to Loose your Customer + by paying your money to Shiprocket + Loose your Packet + boil your Blood + By default 1 Day Advance Estimated Delivery date + Spoil Festival season sale , Try ShipRocket one & only Destination .

ThePikuCart
Indie
Ponad 3 lata korzystania z aplikacji