Recenzje (754)

Ogólna ocena
3,7
Liczba recenzji z daną oceną
  • 62% ocen to oceny z 5 gwiazdkami
  • 9% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 26% ocen to oceny z 1 gwiazdkami
13 marzec 2024

ye log in detail to sahi lo

shubh
Indie
39 minut korzystania z aplikacji
Shiprocket - Shipping in India odpowiedział(a) 18 marzec 2024

Hi Shubh! We certainly understand your concern here. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- MB

3 lipiec 2020

Apps Integration with Shopify is 8/10. APPs UI/UX is best among all available apps at least in the Indian market for logistic support.
Better pricing and discounts on shipments are available on other platforms as well so that is 8/10.
Highest courier partners tie-ups in industry 10/10.
Customer support or technical support is not that great I receive a call from Aman ( my POC ) immediately but after that issue resolution is slow, That needs to be improved 7/10.

Within Nutrition
Indie
Około 19 godzin korzystania z aplikacji
Shiprocket - Shipping in India odpowiedział(a) 4 lipiec 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

13 maj 2021

I really like the interface and the capability to integrate different courier company. But to start a company with Shiprocket is not an easy. I raised so many questions but support person either never look at the issue or reply after so many days by then we would have resolved the issue ourselves. I would say, if their support is good, shiprocket would be better however, this is not the case currently. We face so many issues but sometimes either their number is not working or support tickets are not resolved.

NUAYU
Indie
1 dzień korzystania z aplikacji
Shiprocket - Shipping in India odpowiedział(a) 17 maj 2021

Hi, To hear such feedback has us profoundly pondering, and we apologize for the inconvenience caused. Please be assured that our team is following up closely to resolve the matter. We have arranged a callback from our team. We request your cooperation with us. - Team Shiprocket

26 czerwiec 2023

Although I have been trying to reach ShipRocket customer support for weeks, I was finally able to get technical assistance from Ms. Yashika today. She has patiently worked with me and walked me step by step with the integration. Hopefully all is well with my Shopify store and hope to have my business up and running soon.

Gustora Foods
Indie
40 minut korzystania z aplikacji
Edytowano 8 grudzień 2020

I Used Shiprocket Platform And Our Account manager Is Ankur Pathak Is Very Lazy For Work She not Attending the Call Regarding Our Quiry .She Not Handle Perfect Our System Very Bad experience By Ankur Pathak

Punekar Cotton
Indie
36 minut korzystania z aplikacji
Shiprocket - Shipping in India odpowiedział(a) 8 lipiec 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

23 luty 2023

ship rocket works in professional and communicative terms, is the best shipping solution, one of the best apps that works very smoothly, love using it, and a big thumbs up

Phone Antics
Indie
27 minut korzystania z aplikacji
6 wrzesień 2020

Thief.... Stealing Money by declaring false weight... Don't go for this. other than this good module but no use.

Ventota Retail
Indie
Około godziny korzystania z aplikacji
Shiprocket - Shipping in India odpowiedział(a) 6 wrzesień 2020

Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at shopify@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket

Edytowano 15 październik 2020

I click on Add App and then I am taken to Shiprocket homepage, nothing happens after that. I have already created a Shiprocket account. *** UPDATE *** Automatically adding the app doesn't work. First create a Shiprocket account, by going to their site. Then follow steps as mentioned here: https://support.shiprocket.in/support/solutions/articles/43000326273-how-do-i-integrate-shopify-as-a-channel-with-shiprocket-

Tons Valley Shop
Indie
Około godziny korzystania z aplikacji
Shiprocket - Shipping in India odpowiedział(a) 15 październik 2020

Dear User,

The team is working on this. Be assured, we will get your store's integration done and let you know.

20 lipiec 2020

Shiprocket's dashboard is the best. Dashboard is the only reason why i moved to Shiprocket. Customer supports answers me everytime.

WishBro India
Indie
5 minut korzystania z aplikacji
Shiprocket - Shipping in India odpowiedział(a) 20 lipiec 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

3 czerwiec 2020

Shiprocket is the best and easy platform for eCommerce entrepreneurs but they have to fire some people from the support team. I'm very disappointed with the support system. They disconnected my call 3 times.

Cartflix
Indie
Około godziny korzystania z aplikacji
Shiprocket - Shipping in India odpowiedział(a) 3 czerwiec 2020

Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at escalation@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket