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fake services first they took your order by accepting the pincode and when the shipment in there hands they say sorry we can't deliver to this address and you have to pay extra for RTO what a fooling scheme i refer not to use there services
Hello! We understand this must have been extremely inconvenient for you. We have shared the details on your registered mail with ticket number: 6654269. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB
Some shipments are being processed good and delivered good but some are having issues though they’re trying to resolve this soon , resolving time is 10 days which is lot according to my opinion hope they resolve the issues soon
Great app to work on, but handled by very incompetent employees.
5 star to tech team and Saahil. 4 star to Abhinav. Zero star to rest all.
I guess the average is 2.
The shiprocket customer service is very responsive. Palak was of great help in assisting me integrate shiprocket to my shopify website.
Very Good Service , Very Good behaviour of Suraj Singh , Great experience with the team and integration help
Now we are shipping all our orders from one panel and giving more time to our business growth. Nice people..
Dear Earthyboon,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
Team Shiprocket
We use shiprocket for almost all our shipping needs. The automatuc integration with Shopify makes using it just seamless. Also like them for their lower that usual shipping charges.
(last review with 4 star) Update after 24 hours: Got call from Shiprocket team through out the day, helped me out with my queries and then with few settings understanding the API is exchanging information. Again would like to appreciate Mr. Shaan over here for handling my problems diligently. Rating updated 4 Star.
(Second review with 1 star after frustrating experience with API) Updated after 1 hour waiting for orders to sync: Mr. Shaan has informed that he will follow-up after 30 mins and there will be orders seen on dashboard. No call, No Sync, No Option to follow-up from my end with support team.
Such a waste of time. If shiprocket is checking this review, i anticipate a call back.
(First Review with 4 Star)The support function is quite proactive and helpful to run me thorough the shiprocket portal. Mr. Shaan from shiprocket has hold on total portal section and he guided me through the necessary settings in jiffy.
Shiprocket is charging 3x-4x on the shipping rates. Contact your nearest BlueDart/Aramex/FexEx office and they will provide you better rates than this. For a courier from Surat to Bangalore, you will just need INR 76 at max, but Shiprocket and their partners charge INR 289?
worst services, worst company, unreasonable