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I was having app related issue but a quick resolution was provided by Mr Tushar. He explained every step patiently.
The website is just trying to upsell you everything, I added Rs. 500 in the wallet and still its not letting me ship my order saying "your account is flagged", support is very slow.
Hi! That's not what I want you to experience. I have responded to your concern via ticket id 8256149 with an update, kindly check and share the requested details within 24 hours so that I can resolve the issue on priority. - MB
Support is supreb.. Harsh is very to good in communication and tech skill. he solve my issue in first attempt.. Thanks Harsh Mohan
Placed order Sr2950 with tracking 14326582656808 with shiprocket packaging on 6th of November not delivered yet.. Every day it shows out for delivery then says incomplete address I have ordered on this same address multiple times before.. No one has contacted me.. Either deliver my parcel or Cancel my order and refund me
Hello! I understand the urgency of the shipment and apologize for the hassle. I want to inform you that the shipment was delivered on 23-11-2023. Please feel free to mail us at escalation@shiprocket.com for further assistance. -MB
Tushar guided me in very good way and solved my problem in one go.
good customer support.
Good support from shiprocket team. Harsh Mohan helped us in resolving issue
Hi Harsh Mohan ji. Thank you for quick support and professional service.
Received prompt assistance from the Shiprocket team when encountering synchronization issues with my orders. Grateful for the swift resolution—thank you for your support.
Harsh Mohan
Very good service and support provided Mr.Tushar @ shiprocket
Tusshar from the team helped me solve the issues I was phasing.