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Pathetic and worst customer support. Everything is great but their support spoils everything, Poor attitude, and zero response
Secondly, Their onboarding team doesn't even care to help you set up and make u opt for higher plans, being a B2B business it is really important and they don't really care for customers,
I guess they are very rich and don't need new customers.
Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at shopify@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket
Poor query resolution!! Xpress bees one of the partners at shiprocket has raised weight discrepancies to the tune of 10x of the actual rate, despite opting for the weight freeze option. I am getting no help at all from the shiprocket team. Constant changing of KAM has made it tough to expect a consistent relationship.
Hi, we hope your concern has been addressed now over the call by your key account manager. Looking forward to serving you in future. - Team Shiprocket
Best Logistics solution for e-commerce with best support manager who clears your any bug or issues if facing. Hassle free and best rates !!
wrost company, waste of time & money . they misrouted shipments and when you call them they never refund your money and theft your products. also stolen your money of cod orders, big scam inside.
Hi, Thank you for your valuable time during the conversation over the call. We hope your concern has been resolved. Please feel free to mail us at escalation@shiprocket.in for further assistance. - Team Shiprocket
Thank you very much for the support provided by your team. Our problem has been resolved and now we can again ship parcels via your courier.We are satisfied working with your technical team . Order shrink has been done successfully
Shiprocket is having very affordable rates and their customer service is also top notch and a big thanks to Ms. Ayushi Gupta Ma'am for assisting and helping us in every issues.
Dear Dealkartz.in,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
Team Shiprocket
been so comfortable using the ship rocket so far. have been shipping more than 1000 shipments in a month and Mr. Vikalp Gupta is helping out in always to get things done easily. Really appreciate and the back end system of ship rocket is really wonderful and ease.
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
I used this app it is amazingly easy to handle. A best way to ship your orders and automatically it fulfills the orders in the shopify store.
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
best logistic service provider , Thanks to account manager vansh for solving my concerns related to shiprocket on time
Great customer service and one click integration works seamless for IN Users. Daily Email reporting is best as far we used many platform. Account manager very responsive . We worked with aditya last 6 months with great support services.