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very good
good service
Extremely disappointed with Ship-rocket and their practises. I have just started my one e-commerce website and used shiprocket for my first 3 parcels and was charged an insane amount thanks to so called discrepancies. Will never use this website again and will warn everyone against it.
I apologize for the frustration caused by your recent experience. Your feedback is important to us. I'll review the charges and reach out to discuss this further.
Very good
TATTI company- BULSHIT- No reason Weight dispute create karte hai... and auto deduct from wallet....
****WORST*****
****CHEAT****
FRAUDSTER
Be aware guys....
Hi! Apologies for all the hassle. As discussed on call, the discrepancy charged by the courier partner is correct and the proofs have been shared on your panel. - RV
good service
GOOD SERVICE
PATHETIC SERVICE- there is no option to create a ticket if the orders are not delivered or RTOed without even reaching out to the customer. Ticket cases go unanswered and damaged/broken/lost shipments are never paid for.
The so called escalation@shiprocket.com id does not receive emails and the "hold on" update on the review is again a FRAUD review with no action being taken.
Hi! That's not what I want you to experience. Please be assured that I have highlighted and prioritized this concern. You will get an update by tomorrow. Kindly hold on until then. Your patience is appreciated in the interim. - MB
Absolutely infuriating! Shiprocket turned my orders into a disaster zone. Forget on-time deliveries – my customers waited 10-15 days extra, then what? They just rejected the orders! Lost sales, unhappy customers – thanks a bunch, Shiprocket.
But the nightmare doesn't end there. Picking up the products? Another saga. It took me 7-10 calls for EACH shipment just to get their support team to schedule a pickup. And let's not forget, half the time they had no clue where the package even was!
Look, if you value your business and your customer relationships, don't even think about using Shiprocket. Find a shipping partner who actually delivers on their promises. Because with Shiprocket, you're risking a whole lot more than just a late package.
For your reference I am giving some orders AWB numbers here:
10303472446
SRTC5242132296
Hello! Thank you for your valuable time during the conversation over a call. I hope your concern has been addressed. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB
Worst ever. The only target of them is make you recharge the wallet.
I shipped my first shipment using SHIPROCKET - India Post Speed Post Air on 21-05-2024
Order id- 3135924191
India Post - Speed Post AirAWB # EZ165699845IN
Customer paid and got the shipment on 24-05-2024 itself. I checked with customer and India post website as well.
https://www.indiapost.gov.in/_layouts/15/dop.portal.tracking/trackconsignment.aspx
I didn't get my money still now.
I raised ticket but they closing the tickets without proper resolution.
my site- kjshopy.com
Business name- KJ shopy
Hello! That's not what I want you to experience. I want to inform you that our team has initiated COD remittance for the shipment AWB - EZ165699845IN and the amount will be credited within 2 working days. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB