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Very good service and work , and getting timely reply by account manager @Sahil we are using Shiprocket from last 4 years great experience
I am writing to express my strong dissatisfaction with Shiprocket's services. Despite reaching out multiple times via phone calls and emails, my issues remain entirely unresolved. The support agents I have interacted with seem ill-equipped to understand my concerns and have failed to provide any viable solutions.
completely fraud services please monitor your account properly or they bills you in lacs of rupees no proper customer support I was suffering with one issue. very rude response. they will waste your time they abuse with bad words such a unproffesional app I have ever seen
i have connected my new ecommerce website with ship rocket, but in channel my new shopify website is not showing,
can u check the error and fix it
Worst experience ever , right from the first order, customer support only READS A SCRIPT WRITTEN ANSWER EVEN IF YOU ASK ANY QUESTIONS OR ANY THING , JUST HERE TO SUCK UP THE MONEY ONLY
Dear Seller! We sincerely apologize for this experience. Please be assured, we will ensure your concerns are addressed and resolved. We will connect with you shortly in this regard. ~ Team Shiprocket
This app offers exactly what we needed to enhance our cart experience. The in-cart upsell and cross-sell functionality works smoothly, and the progress bar helps drive additional purchases. We especially appreciate the flexibility in customizing the cart design to fit our store’s look. Setup was simple, and it has positively impacted our conversion rates
We use shiprocket for almost all our shipping needs. The automated integration with Shopify makes using it just seamless. Also like them for their lower that usual shipping charges.
My courier is delayed by more than 14 days which had an original delivery timeline of 4 days. What other words should i use to explain the amazingingly HOPELESS SERVICE.
Hello! I apologize for the hassle. I want to inform you that Shipment was delivered on 9th May and I have refunded the freight charges against the shipment to your SR wallet. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB
App is ok-speed is bit slow. A/c. mgr Sarika n Priyanka is nice, assistive, polite, works on time..
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
Lets hope for the best. Now, I have started using Shiprocket and It a good shipping partner for MSME