Avaliações (739)

Classificação geral
3,6
Número por nível de avaliação
  • 61% das avaliações são de 5 estrelas
  • 9% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 27% das avaliações são de 1 estrelas
10 de julho de 2020

We had a fairly difficult start with Shiprocket. The Shopify orders would automatically sync. But arranging for pickups on time, packages being randomly made RTO and unfair weight discrepancy charges had almost made us stop using the platform. Our requests to Shiprocket support would take a long time to get a human response.

However, in the last couple of months. We were assigned a dedicated account manager (Gurjot Bhela) and things seem to have become better. In spite of lockdowns across several states, Gurjot has been been there to help and support us and always does more than what his job requires him to do, be it helping out on holidays or late at nights. This has helped us streamline our operations.

Still, there is always room for improvement, especially with the Shopify Panel. Allowing splitting of shipments for orders created from Shopify, automatically integrating Shopify Warehouses with Shiprocket Pickup locations, having default values set for shipment dimensions, inheriting changes made on Shopify orders into the Shiprocket panel to name a few.

That being said, it is a good tool when you handle a large shipment volume like us. I recommend them for a mid to large sized company.

Myxtur
Índia
Mais de 3 anos usando o app
Shiprocket - Shipping in India deixou uma resposta 10 de julho de 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

8 de abril de 2023

My order was not getting updated in Shiprocket , Mr ayaan ji called me and solved my problem.
thank u mr ayaan

desipop
Índia
Mais de 3 anos usando o app
8 de outubro de 2021

Using shiprocket for about a year. Support is good from Anurodh. All the weightage issues are from courier services. Shiprocket is trying their best to be transparent in the process.

theprink
Índia
Mais de 3 anos usando o app
3 de junho de 2020

Ship rocket is the best shipping tool for any eCommerce player, easy shipping mythology, 5 + stars. Account manager Sarika Dixit is having deep knowledge in this sector, very co operative, helpful. imagine experience with shiprocket, Such type of tool should be recommended always.

GreentouchCrafts
Índia
Mais de 3 anos usando o app
Shiprocket - Shipping in India deixou uma resposta 3 de junho de 2020

Hi,
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.
-Team Shiprocket

23 de julho de 2020

Shiprocket is a good app if you want all in shipping solutions from low prices to tracking. Ayushi my account manager has helped me regarding some issue i faced with couriers NDR and everything.

Spike
Índia
Mais de 3 anos usando o app
Shiprocket - Shipping in India deixou uma resposta 23 de julho de 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team shiprocket

Data de edição: 30 de junho de 2020

Easy to understand panel and quick support. Mr. Nirvikar and Mr. Raushan Raza helped me with the whole setup very efficiently. Recommended. Pricing could have been a bit better.

MotherLike
Índia
Mais de 3 anos usando o app
Shiprocket - Shipping in India deixou uma resposta 30 de junho de 2020

Hi,
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.
-Team Shiprocket

29 de maio de 2020

Been using Shiprocket for over 2 years now amazing service hassle free and grate service. Our account manager MR. Aman Grover is also extremely helpful.

moonrabbitlifestyle
Índia
Mais de 3 anos usando o app
Shiprocket - Shipping in India deixou uma resposta 29 de maio de 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

26 de agosto de 2021

We have been using Shiprocket for over a year and half and we find it really easy to work. Our account manager, Himanchali tries her best to get issues sorted for us

Isle Of Skin LLP
Índia
Aproximadamente 3 anos usando o app
26 de junho de 2023

Palak was very helpful in immediately resolved our query for sync issue between our store and shiprocket panel.

Faces & Places
Índia
Aproximadamente 3 anos usando o app
3 de março de 2023

GOOD SERVICES AND SMOOTH TRANSITION AND GOOD RESPONSE TIME. FULLY SATISFIED. WE RECOMMEND THIS TO ALL DEALERS.

Better Vision
Índia
Aproximadamente 3 anos usando o app