Shiprocket: eCommerce Shipping

Worst service, Customer care is helpless. Couriers always charge extra after picking up the parcels (costs almost double than the shown price). Wont recommend at all..

Shiprocket offers really good service! Much better than any other delivery services in the industry. Keep up the good work guys!

My order were not syncing to the shiprocket, MR. Aarav has guide me properly and solve my issue. I like to thanks Mr Ararv for soling my issue.
Thank you shiprocket

This is an Amazing app. It provide you with 100% control of your shipments. You can change your mind anytime regarding your shipment and you can edit, hold or cancel anytime. Best thing is low weight discrepancies ratio. I have tried many aggregator apps but i found Shiprocket to be the best of them all.

Good App , user friendly. Good Service and support. Best in class, One stop solution for ecom players.

You will be too stressed out, extremely tired of wasting a lot of your time on this tool not to ease operations but to solve issues raised by the tool itself, financially overburdened cos it sucks too much money for all wrong reasons and absolutely very little value addition provided by them for the money taken, so much so that you will regret for having started your business at the 1st place if you use these kind of tools as a support system thinking that it will aid in smooth operations.

We have ended up losing huge money in false weight cases, always! our 200gms product cost itself is 350Rs, shipment cost added by Shiprocket is 350-400Rs!!

we take utmost care of our COD orders by calling each of the customer and confirming the order before dispatching it, in spite of that the return rate is extremely high, RTO rates (25 to 40%). the customer calls and says he really wants to get the products and is ready to collect it, the delivery does not contact the customer and Shiprocket does nothing about it, it charges for the shipment 50-60 plus charges for the COD 40Rs (even for the orders that have not been delivered and is returned back to us!! (90 to 120 RS. is gone for each shipment!!)

All they do is keep us waiting in the customer support calls for 10 to 15days, take no action for issues raised in tool or mail.

How does an ecommerce survive with such shipping tool and service? Are they here to kill small businesses or to help them grow? It's high time you (Shiprocket) correct your services if you all are really genuine about being in the market and helping businesses, else in times like these it will be too difficult for the running businesses to bear losses like these. We are surely opting out of Shiprocket till these issues are fixed, we also pray that you correct your business flaws and do well.

Got the necessary support after submitting review here. Will recommend using them for shipping needs.

The service and support staff are good and supportive. They also have a lot of tie-ups with lots of delivery partners to select from.

We have been a customer with Shiprocket since 5 months and the service provided by my account manager Ayushi Gupta is commendable. She has helped us with all our queries seamlessly. She has always helped us in everyone issue that we face. All over shiprocket's response to queries , the website and app interface are all very user friendly and good. Would definitely recommend shiprocket to anyone who is looking for shipping facility for their business.

One of the most feature rich app for shipping in INDIA. Prices too are very economical. Support is great.