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Arav helped me in syncing my channel. He was very helpul
Best courier service providers with staff and professional services. Highly Recommended to others!!! Special Thanks to Adnan for spice guide
Ship Rocket is so far the most convenient and reliable shipping service we have came across.
We got the most competitive rates in the market without any minimum commitments, automated shipping labels and invoices, no hidden costs, no need to calculate any fuel surcharge or taxes.
Most of our shipments are international and Mr. Alok Tiwari has always been there to help and support us and always does more than what his job requires him to do, be it helping out on holidays or late at nights.
Our shipping quantities are not that huge so far but we still get excellent support. We did had some minor issues every now and then when we just joined them but the team took good care of it and resolved it.
We highly recommend their services for any small and mid sized ecommerce business.
Using the app for almost a 9 months now and there are several issues with weight discrepancies and non-delivery due to delivery agents carelessness mainly with these "xpressbees " courier partner my point is that anyone who wants a shipping partner never tie up with shiprocket better to find some other.
If u have no choice and have to use then Remove cheating courier company xpressbees from shipping portal and use it mainly if we have a customer relationship manager then its maybe useful.
But i am not sure for whom, My relationship manager is Ayushi she is waste and fit for nothing very bad in every way possible she does absolutely nothing related to our shipping issues a total waste.
So guys, if you need a shipping partner best, don't use shiprocket and if u do so never ask for Ayushi as your Relationship Manager.
Hi,
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.
-Team Shiprocket
I'm using shiprocket since 4 months, Their service and customer followup is good. They are providing courier services at cheapest rates online!!
Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket
Pathetic! I have never seen such useless technical team! Tried Calling, Chatting and even raised a ticket. But None of these useless people weren't able to resolve my query.
We never intended to cause the experience & this certainly is an unusual instance. Please help us with the AWB number and concern in detail and we will get back to you at the earliest. - Team Shiprocket.
Intutive UI, good customer support, I have got most of my refunds related to lost or damaged shipments
if there would be a zero rating I would have given you but still, there is one star I'M giving you, unfortunately, I have to do so. Shiprocket is a very big gluten they close disputes without informing customers and even if they inform I don't have such a negative word to praise Shiprocket
Hi, A negative experience can be disheartening and we are sincerely sorry. We want to make sure this does not happen again. Please share your contact details at escalation@shiprocket.in with us so we can clarify your concerns asap.- MB
We are delighted with the exceptional tech support provided by Mr. Rohit at Shiprocket. His expertise and assistance have instilled complete confidence in our decision to partner with Shiprocket for our shipping needs.
Regards,
Team Revoral
absolutely worst customer service and apps interface. no responsibility displayed by the companies emplyees