Shiprocket ‑ Shipping In India , 540 değerlendirme

Toplam puan
4
Puan düzeyi başına sayılar
  • Puanların %59 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %9 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %2 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %28 oranındaki bölümü, 1 yıldıza sahip
22 Mart 2023

Very bad experience they will not pay for your disputes and close them without informing you.
They also make a lot of delayed delivery and delayed pickups.
Trying to find an alternative.

LEAF FOOTWEAR
Hindistan
Uygulama kullanılırken geçen süre: 9 ay
Shiprocket - Shipping in India yanıt 23 Mart 2023

Hi! That's not what we want you to experience and we are sincerely sorry. Please share your contact details at escalation@shiprocket.com with us so we can clarify your concerns asap.- Team Shiprocket

10 Mart 2023

Worst service. Always delays in pickup. Courier agencies wont get proper pickup dates from shiprocket which leads to pick delays. Customer service is much worst. they wont listen exact contest and always responds with autoreplies. every shipment has to reachout customer care or help to get it picked.

Sajaye jewels
Hindistan
Uygulama kullanılırken geçen süre: 4 ay
Shiprocket - Shipping in India yanıt 10 Mart 2023

Hi Sajaye, We would like to inform you that the shipment with AWB: D59085584 has been delivered on 20-03-2023. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB

9 Mart 2023

It lacks feature where it automatically fills shipment AWB number in shopify once courier partner is selected.

Marcoware
Hindistan
Uygulama kullanılırken geçen süre: 12 ay
Shiprocket - Shipping in India yanıt 9 Mart 2023

Hi, thank you for your valuable time during the conversation over the call. We hope your concern has been addressed over the call. Please feel free to mail us at escalation@shiprocket.com for further assistance. - Team Shiprocket.

8 Mart 2023

They find ways to make money. 14500 rs weight disputes or less than 200 orders a month. That's how they treated us when we decided to stop using shiprocket & move to a new company

nestatoys
Hindistan
Uygulama kullanılırken geçen süre: 1 yıldan fazla
Shiprocket - Shipping in India yanıt 9 Mart 2023

Hi, Thank you for your valuable time during the conversation over the call. We hope your concern has been resolved. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB

10 Mart 2023 tarihinde düzenlendi

Total useless support, they totally depend on their courier partners. They can take their own decision. If you Google this company you will come to know that they heavily change on the name of weight discrepancy and your wallet amount just finish. After that, you create tickets one after another, and they don't listen. Please don't take the services of Shiprocket you will regret it like me and other customers. Just Google about Shiproket Reviews.

SkinsLegend
Hindistan
Uygulama kullanılırken geçen süre: Yaklaşık 2 ay
Shiprocket - Shipping in India yanıt 11 Mart 2023

Hi, This is not the kind of experience we would want our customers to have and we'll surely take this on priority. Furthermore, keep maintaining your faith in us. We will share an update within 48-72 hours with you regarding the issue. - MB

18 Şubat 2023

FRAUD COMPANY !! BEWARE !! WHEN I HAD FRAUD return in RTO. They refuse to investigate. When I have lost parcel they refuse to investigate. they keep making excuses to not investigate.

Svelte Couture
Hindistan
Uygulama kullanılırken geçen süre: 10 ay
Shiprocket - Shipping in India yanıt 20 Şubat 2023

Hello! That’s not good to hear. Fret not! I'll help. Please share the AWB number along with the concern at escalation@shiprocket.in to assist you further. I await your response. - MB

4 Şubat 2023

never trust shiprocket, they charges many hidden charges than show the amount, first they charges more shipping charges than others, misrouted products, stolen products, than from 100 almost 60 times they without try delivery attampt automatically change status RTO, when you receive parcel of RTO, they change products, some times sent empty parcels just papers into parcles for show they deliverd RTO shipment, when you try to contact them they disapprove your claim, also they send less money in your account than your COD shipments they delivered, always check 2 times your cod payment account beacuse they sent less money aginst your COD shipment delivered amount, when you try to contact their customer support they always say they are some hidden charges they don't know. never use this. this is big SCAM of shiprocket.

HIVAGI®
Hindistan
Uygulama kullanılırken geçen süre: 7 ay
Shiprocket - Shipping in India yanıt 15 Şubat 2023

Hi! our team tried to contact you on your registered contact number multiple times however, the call went unanswered. Please share a convenient time or an alternate number for a callback at escalation@shiprocket.com. - MB

3 Şubat 2023

wrost company, waste of time & money . they misrouted shipments and when you call them they never refund your money and theft your products. also stolen your money of cod orders, big scam inside.

Mcdodo Online
Hindistan
Uygulama kullanılırken geçen süre: Yaklaşık 1 yıl
Shiprocket - Shipping in India yanıt 15 Şubat 2023

Hi, Thank you for your valuable time during the conversation over the call. We hope your concern has been resolved. Please feel free to mail us at escalation@shiprocket.in for further assistance. - Team Shiprocket

31 Ocak 2023

Worst experience in Delivery & Shipping through shiprocket. I will personally never recommend anybody to add or connect app of shiprocket on shopify. The courier will be lying in your office for days and they (Shiprocket) don't even bother to check if the parcel is taken from your office or dropped to the proper client address.

ScrollnShops
Hindistan
Uygulama kullanılırken geçen süre: 3 ay
Shiprocket - Shipping in India yanıt 1 Şubat 2023

Hi, A negative experience can be disheartening and we are sincerely sorry. We want to make sure this does not happen again. Please share your contact details at escalation@shiprocket.in with us so we can clarify your concerns asap.- MB

22 Ocak 2023

Useless App.. for ecommerce in India. Steal Products and very high weight discrepancies compared to all other individual companies

firangiyarn
Hindistan
Uygulama kullanılırken geçen süre: 7 ay
Shiprocket - Shipping in India yanıt 1 Şubat 2023

Hi, We understand this must have been extremely inconvenient for you. We tried to contact you on your registered number multiple times, however, calls went unanswered. Please share a convenient time or alternate number at escalation@shiprocket.in so that we can get in touch with you and resolve your concern on priority. - MB