Shiprocket ‑ Shipping In India , 540 değerlendirme
Very bad experience they will not pay for your disputes and close them without informing you.
They also make a lot of delayed delivery and delayed pickups.
Trying to find an alternative.
Hi! That's not what we want you to experience and we are sincerely sorry. Please share your contact details at escalation@shiprocket.com with us so we can clarify your concerns asap.- Team Shiprocket
Worst service. Always delays in pickup. Courier agencies wont get proper pickup dates from shiprocket which leads to pick delays. Customer service is much worst. they wont listen exact contest and always responds with autoreplies. every shipment has to reachout customer care or help to get it picked.
Hi Sajaye, We would like to inform you that the shipment with AWB: D59085584 has been delivered on 20-03-2023. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB
It lacks feature where it automatically fills shipment AWB number in shopify once courier partner is selected.
Hi, thank you for your valuable time during the conversation over the call. We hope your concern has been addressed over the call. Please feel free to mail us at escalation@shiprocket.com for further assistance. - Team Shiprocket.
They find ways to make money. 14500 rs weight disputes or less than 200 orders a month. That's how they treated us when we decided to stop using shiprocket & move to a new company
Hi, Thank you for your valuable time during the conversation over the call. We hope your concern has been resolved. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB
Total useless support, they totally depend on their courier partners. They can take their own decision. If you Google this company you will come to know that they heavily change on the name of weight discrepancy and your wallet amount just finish. After that, you create tickets one after another, and they don't listen. Please don't take the services of Shiprocket you will regret it like me and other customers. Just Google about Shiproket Reviews.
Hi, This is not the kind of experience we would want our customers to have and we'll surely take this on priority. Furthermore, keep maintaining your faith in us. We will share an update within 48-72 hours with you regarding the issue. - MB
FRAUD COMPANY !! BEWARE !! WHEN I HAD FRAUD return in RTO. They refuse to investigate. When I have lost parcel they refuse to investigate. they keep making excuses to not investigate.
Hello! That’s not good to hear. Fret not! I'll help. Please share the AWB number along with the concern at escalation@shiprocket.in to assist you further. I await your response. - MB
never trust shiprocket, they charges many hidden charges than show the amount, first they charges more shipping charges than others, misrouted products, stolen products, than from 100 almost 60 times they without try delivery attampt automatically change status RTO, when you receive parcel of RTO, they change products, some times sent empty parcels just papers into parcles for show they deliverd RTO shipment, when you try to contact them they disapprove your claim, also they send less money in your account than your COD shipments they delivered, always check 2 times your cod payment account beacuse they sent less money aginst your COD shipment delivered amount, when you try to contact their customer support they always say they are some hidden charges they don't know. never use this. this is big SCAM of shiprocket.
Hi! our team tried to contact you on your registered contact number multiple times however, the call went unanswered. Please share a convenient time or an alternate number for a callback at escalation@shiprocket.com. - MB
wrost company, waste of time & money . they misrouted shipments and when you call them they never refund your money and theft your products. also stolen your money of cod orders, big scam inside.
Hi, Thank you for your valuable time during the conversation over the call. We hope your concern has been resolved. Please feel free to mail us at escalation@shiprocket.in for further assistance. - Team Shiprocket
Worst experience in Delivery & Shipping through shiprocket. I will personally never recommend anybody to add or connect app of shiprocket on shopify. The courier will be lying in your office for days and they (Shiprocket) don't even bother to check if the parcel is taken from your office or dropped to the proper client address.
Hi, A negative experience can be disheartening and we are sincerely sorry. We want to make sure this does not happen again. Please share your contact details at escalation@shiprocket.in with us so we can clarify your concerns asap.- MB
Useless App.. for ecommerce in India. Steal Products and very high weight discrepancies compared to all other individual companies
Hi, We understand this must have been extremely inconvenient for you. We tried to contact you on your registered number multiple times, however, calls went unanswered. Please share a convenient time or alternate number at escalation@shiprocket.in so that we can get in touch with you and resolve your concern on priority. - MB