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I unable to connect my URL (www.purbilada.com) with Shiprocket.
Thanks for your support.
Now it linked with my website.
Hello! Thank you for your valuable time during the conversation over the call. Hope that your concern has been resolved. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB
I use this app to seamlessly integrate across several carriers. I like how easy and straightforward it is. I just wish that it allowed other team members to access it at the same time, instead of being locked to just one user.
After integrating shiprocket with shopify our order processing is working very smoothly. This is a great service. It saves our time and energy. Very well-developed and easy to integrate.
But the only problem is delaying pick up, will not prefer for urgent orders.
Hi, We apologize for the way it turned out to be. Please share your registered contact details at escalation@shiprocket.com with us so we can check the issue and get back to you with resolution. - MB
Mr. Arav from shiprocket helped in resolving issue regarding order not sync.
Shiprocket has been easy to use the user interface is excellent. Support has always been extremely responsive. Especially our account manager Varun he is there to help us always and solve the queries evertime. Thank you
Dear Customer,
We thank you for taking the time to write us your feedback. We will continue to serve you better.
Team Shiprocket
Worst App, shiprocket Destroy my business, no one pickup the orders contact directly ship company,Wost app
Pros: Cutting edge tech app; Well integrated User friendly interface; Logistic charges are not too high; Daily pickups.
Cons: Low manpower->slow response and action; High no. of weight discrepancies on even freezed SKUs; insufficient client support on FAKE ATTEMPTS.
Why is there no option to deactivate the account fully also if we call support the experience is not good at all.
Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at shopify@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket
I am using Shiprocket from last 1 year and would like to share my overall experience with you guys. Below are the Pros and Cons of using Shiprocket App with my Shopify Store:
Pros:
Seamless Integration with my website with great UI and features.
Multiple Courier partners at one place.
Lower Shipping Rates.
No Manual courier Management.
International Shipping with tracking features like Domestic shipping.
Detailed Reporting feature.
Cons:
Support is not up to the mark.
Sometimes, technical issues arises. But sometimes.
Sometimes Delay in courier Pickup and delivery. Well this case is not there with their Fedex and Bluedart partners.
Well, I am giving them 4 stars here because they have solved the real problem of logistics in eCommerce with the amazing product they have. I completely understand that in service industry, it is hard to get full satisfaction in terms of support.
Worst customer care support. There is no price edit option. No reply to the support ticket. Use Pickrr instead. At least the prices are lower than this shiprocket.
Hi, we never want you to feel this way. We would like to inform you that the rates which are available on the panel under all the plans are tentative and the final freight charges you will get after adding the details like delivery address/ weight and Payment Mode. Further, Please share your contact details at escalation@shiprocket.in with us so we can clarify your concerns asap.- MB