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last month almost we have lost our 5 shipment cost somewhere around 30k but they just refund maximum 5k amount and our product cost is arounf 14k each.... please be aware if you are using ship rocket bec nowadays only fraud happening with the supplier ... Shiprocket we are using from last 3+ years and our experiance was good but from last 1 year they are crazy ... so many issue we are facing 1. Shipment never ever get delivered on time
2. always fake updates from NDR shipment
3. Shipment lost issue more than 5 shipments within a month from
Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at shopify@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket
Overall good experience Acct manager Bhanu helped us alot with rto reducing and managing easy pickup.
technical department of shiprocket is working very good and yashika from that department shows step by step guidence for channel intigration with shiprocket.
Amazing service, Palak is one of their best Techincal Support Person, I loved their service, very supportive and helpful.
not working properly i am trying from so many days but sadly order is not syncing itself and when i go to the manual one then it after all processing done by me then it shows that to ship and print label n all
Hello! Thank you for your valuable time during the conversation over the call. Hope that your concern has been addressed over the call. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB
The integration is seamless. I have been able to grow my business steadily and shiprocket has been helpful thought the process. A very good platform thats a one stop for all your shipping requirements.
I was facing some issues as a new seller, got a call from Mr. AARAV for shiprocket team he really helped me to solve my issue. Overall a good experience.
AARAV HAS HELPED ME IN INTEGRATION..HE WAS SUPPORTIVE AND KIND
Always they rise Weight Discrepancy issue and try to extract from the seller.
These people are false keep away
Aravind
they have the best interface no doubt very easy to go through each function. but we have been facing so many problems regarding weight discrepancies and weight freeze regarding shiprocket. A suggestion please provide a segment where you provide video for small business how to process with packaging and avoid discrepancies
Hi, thank you for your valuable time during the conversation over the call. We hope your concern has been resolved. Please feel free to mail us at escalation@shiprocket.in for further assistance. - MB