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I’ve had very nice experience with this service. Thanks Shiprocket for great service!
Thankyou so much Yashika Ma'am......
Yashika is good for helping to customers, my issue is resolve on time also she is very intelligent and sweet.
We are communicated with Mr.Arav for our payment method related issue and he resolved within a minutes its great for us that we are facing this problem from few days.We are happy for that.
PATHETIC SERVICE- there is no option to create a ticket if the orders are not delivered or RTOed without even reaching out to the customer. Ticket cases go unanswered and damaged/broken/lost shipments are never paid for.
The so called escalation@shiprocket.com id does not receive emails and the "hold on" update on the review is again a FRAUD review with no action being taken.
Hi! That's not what I want you to experience. Please be assured that I have highlighted and prioritized this concern. You will get an update by tomorrow. Kindly hold on until then. Your patience is appreciated in the interim. - MB
Was able to integrate Shiprocket to Shopify quickly with the help of Aarav from Shiprocket. Thank you
Mr. Arav from the technical team provided outstanding support. He patiently guided us over the phone, and our issue was quickly resolved. No complaints at all.
Hello! Thank you for your valuable time during the conversation over the call. As per the update from the team, the channel showing authenticated and working fine. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB
Excellent support by Mr Arav from technical team.He has instructed very patiently over phone .Our issue was resolved in no time.
Good support from the Shiprocket team and Yashika from the tech team help me to resolve the issue.
Thank you
Hii palak thanks for supporting me and for resolving this my problem and Hope the same shall be reflecting in future too
good service thank you sprocket thank you for the technical support by Ms. Yashika my query got resolved fast.