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They find ways to make money. 14500 rs weight disputes or less than 200 orders a month. That's how they treated us when we decided to stop using shiprocket & move to a new company
Hi, Thank you for your valuable time during the conversation over the call. We hope your concern has been resolved. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB
It lacks feature where it automatically fills shipment AWB number in shopify once courier partner is selected.
Hi, thank you for your valuable time during the conversation over the call. We hope your concern has been addressed over the call. Please feel free to mail us at escalation@shiprocket.com for further assistance. - Team Shiprocket.
Very bad courier service. They never solve any problem. Please don't use shiprocket .
Customer care service very bad.
Hello! We hope your concern has been resolved by the team. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB
Third class app. third class company. please never use this if you are new or doing e-commerce business.
The customer services really bad. They don't resolve anything. Really disappointed.
Dear Seller! We apologize for the inconvenience caused. We are trying to reach you on your registered number; however, are unable to connect with you. We request you to kindly email us your alternate number at support@shiprocket.com and we will connect with you. ~ Team Shiprocket
poor service
Hi! That's not what we want you to experience and we are sincerely sorry. Our team tried to contact you on your registered number however had no luck. Please share an alternate number or convenient time for call back at escalation@shiprocket.com. - MB
sabke sab third class log
account manager ek number ka kam chor
10 din se late hone vale kafi parcle fir b koe solution nai
such third class team
dont use this
boss b vale sabke sab
Dear Seller! We are sorry for the unpleasant experience. As we discussed, your concern is being worked upon and we will get back to you with the final update at the earliest. ~ Team Shiprocket
In simple words, highly immoral, unethical slackers. CHOR HAI SAB, INCLUDING THE FOUNDERS OF THIS COMPANY.
They would deduct money from your wallet for no reason, so be careful.
Any complaint to them is like fighting with pigs, they like their immoral tactics.
Hi,
Thank you for your patience. We’re actively working on your ticket (ID 9313930). We’re currently waiting for your response and have tried reaching out via phone, but the call went unanswered.
Kindly respond to the same email with the requested details so we can proceed.
bed service company, itani ghatiya service mene aaj tak nahi dekhi hai, sare ford hai, sub milake Seller ko bewfuk bana rahe hai, our sub chor hai.
Shipment NDR & RTO
Issue Over Undelivered Shipment
1.R121903050KR
2.R121918037KR
3.R121916251KR
Hi Chirag,
Thank you for your patience. The issue related to your ticket (ID 9473639) has now been resolved.
If you have any further questions or concerns, feel free to contact us, and we’ll be happy to assist you.
Closing my account with them today. Worst service. and there are Fools and stupid people sitting on customer care, they will tell you the status of your package, ticket and concern what you can already see on dashboard. No Solution. comapny pays them just to say Sorry. I don't know how they say sorry to so many customers and collect paycheck and go home. probably that's only they are good for and are suitably employed by company. Noone ever solves anything including their senior managers who are just more experienced in saying sorry in better language and authority and that even they have escalated the issue. To whom, no one knows and nothing happens. The tickets are shown resolved after 48 hrs having done Nothing. Most pathetic service. Have had enough now.
Hi! I wonder what went wrong. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.
