評價 (754)

整體評分
3.7
各級評分數量
  • 62% 的評分為 5 顆星
  • 9% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 26% 的評分為 1 顆星
2024年8月30日

We have been using Shiprocket with our Shopify store for a while now, and overall, it's been a great experience.

The platform is user-friendly and provides detailed analytics, helping us to keep track of shipping costs and performance.

If you're running an e-commerce store on Shopify and looking for a reliable shipping partner, Shiprocket is definitely worth considering!

ministerwhite.com
印度
使用應用程式 大約3年
2024年8月10日

tracking page for shopify is not visable , how to connect tracking page for shopify store?

Storikart
印度
使用應用程式 4個月
Shiprocket - Shipping in India 已回覆 2024年8月20日

Hi! I wonder what went wrong. Please share your concern in details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- RV

2023年12月13日

Tushar guided me in very good way and solved my problem in one go.
good customer support.

FASHIDO®
印度
使用應用程式 6個月
2024年11月19日

Have really helpful team for support

Tathasthu
印度
2018年2月9日

Nice service.Good for new eCommerce business. Get multiple choice for courier companies in one roof. The portal is easy to use. Customer service/ support are ok but need some more improvement and feasible.

Softsens
印度
使用應用程式 接近5年
編輯時間:2022年2月16日

Overall a very good interface and reliable account managers. Faced some delivery delays but received assistance to resolve the issue.

Spekta Cosmetics
印度
使用應用程式 大約4年
2020年5月19日

Good rates and a very good software interface. Does the job smoothly. The option of couriers and support of RM is nice although they don't provide a direct number to contact.

KalyanPuja
印度
使用應用程式 接近4年
Shiprocket - Shipping in India 已回覆 2020年5月21日

Dear Customer,

Thanks for taking the time to share your prestige opinion with us. We feel bad for the way it turned out to be. Please help us here with your contact details at escalation@shiprocket.in so that we can connect with you to hear about your feedback and seek a chance to improve our service for you in future.

Team Shiprocket

2020年8月5日

It has simplified our shipping. Some of the things that we really love about their app is (a) Dashboard (b) Order Tracking (c) NDR automation. Their team is very helpful and prompt with solving our issues. Gurjot Bhela is our account manager,he is taking responsibility to solve our every problem.
Thank you

Hammer
印度
使用應用程式 接近4年
Shiprocket - Shipping in India 已回覆 2020年8月5日

Hi,
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.
-Team Shiprocket

2020年7月29日

We have had challenges for a while understandably due to COVID-19. However the account has been efficiently managed by Mr. Gurjot Singh Bhela. He has been available round the clock ensuring our concerns are duly addressed. Still looking for a payment solution for COD as customers are running short of cash (can have cards/ payment-links/ UPI/ Wallets, etc.). Assuming it is work in progress

EARTHFOOD'S
印度
使用應用程式 3年多
Shiprocket - Shipping in India 已回覆 2020年7月29日

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

2023年2月24日

A very professional and organized Company to manage the backbone of any Ecom business. A complete automated solution helps in fast deliveries and easy tracking
The support team is able and invested equally in your business

Many partners for domestic shipments help. i hope you guys onboard more international partners sooner

For Sarees
印度
使用應用程式 3年多