Shiprocket: eCommerce Shipping

They should rename themselves as SHITROCKET, because thats the quality of service they provide absoultely shit. Every bad review of Shitrocket is true and every 5 star review here is fake. Fake attempts at delivering parcels, fake pickup attempts, unintelligent and stupid customer service, no solution provided except for saying sorry. If you have a complaint and problem about shiprocket I ...

After a year of use, I can say that Shiprocket is not appropriate for small businesses like mine. Every time I place an order for pickup, the courier partners always display weight inconsistencies/descrepencies and charge more than the actual delivery fee. It is very frustrating to call every time to their executive and ask for help. Even though I upload all the images of the shipment with length ...

Worst shipping partner for new ecom buisness.
We have been using shiprocket for 2 months now. Extremely poor service and support.
We have so many orders where customers say no one came for delivery but the courier marks as customer refused. Shiprocket doesn't help.
Have 10+ orders in last one week that have been marked returned to seller, but I haven't got even one of them back. Shiprocket does ...

Terrible customer support.

AWB
FH004293565IN
FH004305609IN
FH004306255IN
FH004327578IN

these shipments has been delivered to the customers via India post. I checked with customers and India post official tracking site.

Have raised multiple tickets, still didn't get any proper solution. I'm tired of it. Pathetic service.

29/10/2024 Update: Still didn't get any proper response from their side. I ...

My issue is that RTOs are being sent to my suppliers' addresses, not mine. The proof you provided is of their receiving, not mine. On my Shiprocket dashboard, I've provided my address accurately everywhere: "A-683, Gali No-15, Part 2nd, First Pusta Sonia Vihar, East Delhi, Delhi, India, 110090." Despite this, RTOs are still being sent to incorrect addresses.

Only a few RTOs are reaching there, ...

In simple words, highly immoral, unethical slackers. CHOR HAI SAB, INCLUDING THE FOUNDERS OF THIS COMPANY.

They would deduct money from your wallet for no reason, so be careful.
Any complaint to them is like fighting with pigs, they like their immoral tactics.

Damaged Products: Your product worth ₹998 was damaged, and they claimed no responsibility. you discribe insurance policies more clearly.

Delayed Shipments: If most of your shipments (out of 15) were delayed, it reflects poor service quality.

Promise Tag: A promise tag usually indicates that a company commits to delivering within a certain time frame.

you have to transperency about pricing also ...

Horrible Service, no form of accountability and/or responsibility of their actions. They mention fake delivery attempts, courier guy doesnt even go to their address and writes fake reasons of non-delivery such as COD not ready, customer not available.

Horrible, unethical company. Customer support are all robots saying the same 2 things : sorry for the inconvenience caused and we have escalated ...

very bad experience their support system is worst

bed service company, itani ghatiya service mene aaj tak nahi dekhi hai, sare ford hai, sub milake Seller ko bewfuk bana rahe hai, our sub chor hai.

Shipment NDR & RTO
Issue Over Undelivered Shipment
1.R121903050KR
2.R121918037KR
3.R121916251KR