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This app and the company have made my business life easy. One stop solution for shipment. I will recommend to all.
Thank you Jitendra ji for helping us raise this account and start with you guys. Will surely look forwarD for the assistance
Integration is easy, beneficial for Shopify, and a good experience. Easily syncing orders and automatic status updates
An amazing user-friendly app and it is really helpful in managing logistics for our daily D2C dispatches.
best app ever . hassle free shipping all days it helped me to deliver on time.
customer support is also helpful.
I am using Shiprocket since many times and is very happy with their support. They have been my logistics partner and My Account Manager (Vaishali Ji) helped in all issue if i face.
UPDATE:
2 years since we have been using shiprocket and the situation remains the same. Please avoid using such aggregators and its better to tie up with a direct courier partner, if you wish to have ANY access to real people and not bots. The KAM refuses to acknowledge any emails/ the average TAT for even acknowledging tickets is 4-5 days in a world where fast delivery is key! Lost packages never paid for. Pathetic experience.
We've faced quite a few issues with Shiprocket in a short span of 3 months.
1. The portal has process breakages due to which the shipment pick up requests dont reach the courier companies in time, causing delay in pickups and eventually cancellations.
2. NO POINT chatting on the engine they NEVER respond !
3. Email escalations only result in standard responses - looking into the matter and we've raised a ticket! 4. You will only receive a response once you've spent days chasing the actual courier partner and getting it resolved on your own!
We have been using Shiprocket since the day we have started our store on Shopify. It is the best experience ever to book any shipment. It reduces the stress and hassle in maintaining the shipments. Highly recommend it all!
Best app for startup ,at very reasonable price. Happy with the service. Best part user friendly interface. special thank for my account manager for great support...(Deeksha and Neel)
I am using shopify to schedule my Amazon & shopify orders since Feb2019 and I can tell you that this is one of the best shipping app available in India.
It has a very simple user interface yet a very powerful system. If you are delivering 800+ orders per month then you can get an exclusive account manager and it saves you a lot of time and energy.
Thank You Shiprocket Team
Dear Honey,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
Team Shiprocket