評論 (945)

整體評分
4.2
各級評分數量
  • 67% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 22% 的評分為 1 顆星
2020年8月5日

It has simplified our shipping. Some of the things that we really love about their app is (a) Dashboard (b) Order Tracking (c) NDR automation. Their team is very helpful and prompt with solving our issues. Gurjot Bhela is our account manager,he is taking responsibility to solve our every problem.
Thank you

Hammer
印度
使用應用程式 接近4年
Shiprocket - Shipping in India 已回覆 2020年8月5日

Hi,
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.
-Team Shiprocket

2020年7月29日

We have had challenges for a while understandably due to COVID-19. However the account has been efficiently managed by Mr. Gurjot Singh Bhela. He has been available round the clock ensuring our concerns are duly addressed. Still looking for a payment solution for COD as customers are running short of cash (can have cards/ payment-links/ UPI/ Wallets, etc.). Assuming it is work in progress

EARTHFOOD'S
印度
使用應用程式 3年多
Shiprocket - Shipping in India 已回覆 2020年7月29日

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

2023年2月24日

A very professional and organized Company to manage the backbone of any Ecom business. A complete automated solution helps in fast deliveries and easy tracking
The support team is able and invested equally in your business

Many partners for domestic shipments help. i hope you guys onboard more international partners sooner

For Sarees
印度
使用應用程式 3年多
2023年6月26日

Hii palak thanks for supporting me and for resolving this my problem and Hope the same shall be reflecting in future too

IDFS
印度
使用應用程式 3年多
2020年2月29日

This is a really good app. this helps Shopify stores well. their staff is very supportive specially my account manager @anupama

TrimTrim.in
印度
使用應用程式 大約3年
Shiprocket - Shipping in India 已回覆 2020年3月2日

Dear Customer,

Thanks for taking the time to share your prestige opinion with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We will ensure you enjoy the same quality of service as you have.

Team Shiprocket

2020年6月26日

We are using shiprocket for orders & we are satisfied with their services. Also Mr. Gurjot Singh (Shiprocket) is very helpful to resolve any issue. We Like this app.

NEXT CARE INDIA
印度
使用應用程式 接近3年
Shiprocket - Shipping in India 已回覆 2020年6月27日

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

2021年8月30日

This is a really good app. Easy to use and the best part is it can be integrated with other apps. The account manager is supportive. Highly recommendable.

Eridani
印度
使用應用程式 2年多
2021年11月20日

i had bad experience since 2019 with weight dispute now its solved now i am using shiprocket services are improved now 2021 and also getting best prices with courier partners support services is also good but need some more improvement in shiprocket dashboard for fast process shiprocket have lots of data for shipping i am happy with this now

standcart
印度
使用應用程式 2年多
2021年8月27日

Have been using Shiprocket since one year and also use it with my Shopify store. It's easy, smooth and makes my job easier ! Have recommended it to so many friends who run small businesses ! Call center support is also timely and helpful !

Klingaru
印度
使用應用程式 2年多
編輯時間:2022年2月17日

UPDATE Feb 2022: Now I could see many improvements in the panel and many issues have been addressed. Now one issue I think to be solved is to open a communication channel for courier to directly call vendors like us if there is some issue with delivering the parcel or they are not able to contact customer, etc. (Instead of just sent back RTO). OLD:
It used to be good, but now the service is horrible. Wrong weight calculation (charged extra) and they don't support clients at all in these matters. So everytime there is a 500gms weight the couriers used to charge 1kg, when we escalate then they always support couriers though we have the proof. Recently a cod order, customer got the parcel and paid too. But the courier service made RTO and send some jeans in the parcel. We were scammed and shiprocket is no help at all. They are all lazy people just promoting a lot with horrible customer service. Lately we are looking for some new partner.

Uppada
印度
使用應用程式 2年多
Shiprocket - Shipping in India 已回覆 2020年8月16日

Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at shopify@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket