評價 (763)

整體評分
3.7
各級評分數量
  • 62% 的評分為 5 顆星
  • 9% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 26% 的評分為 1 顆星
2017年10月30日

The worst possible customer service!

1. My panel sometimes doesn't logs in and most times logs out automatically. There reply for this, you might have an internet connection problem! This is all while I am chatting to them

2. Delivery attempt not made my courier company, I reported fake reporting. It was replied with the same fake response again. I had checked personally with the customer.

Their customer care is the most ill equipped and to top that they clearly don't want to understand the problem.

Abhikajewels
印度
使用應用程式 2年多
2023年9月3日

Arav helped me in syncing my channel. He was very helpul

Azira-Ind
印度
使用應用程式 6個月
2020年6月1日

Could not have found a worst app. Worst customer service!! Had so many issues with pick up and then customer service did not help at all - first noone available and if you find someone to talk to they cant help. Wasted so much money with this app

Spiritual Warrior
印度
使用應用程式 2年多
Shiprocket - Shipping in India 已回覆 2020年6月1日

Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at escalation@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket

2019年3月7日

THIRD CLASS SERVICES<, FROUD COMPANY.

THE COMPANY DON'T REPLY FROM LAST 20 DAYS VERY UNPROFESSIONAL, IM NOT TAKING ACTION AGAINST COMPANY JUST BECAUSE I KNOW THEY JUST INETINALY WASTE A TIME OF PERSON

CaseMurk
印度
使用應用程式 2年多
2023年3月15日

Thanks for Shiprocket team for helping to integrate Shopify website.
very helpful Shiprocket team.

Srimarutiayurvedic
印度
使用應用程式 6個月
2023年2月22日

Highly Recommended, using Shiprocket as our primary and only courier aggregator since 3+ years now and the service is top-notch!

ShopTheVirals
印度
使用應用程式 6個月
2018年2月5日

Very nice services, I am using shiprocket from past one year.Attractive shipping rate, Nice interface, All courier partners at one place. Very impressed with Customer success team in resolution of queries and providing direct support promptly. Please keep it up.

Eco365
印度
使用應用程式 6個月
2020年6月17日

shiprocket is a great app for e-commerce and nirvikar is very helpfull, You all try once and you will love it

Frystuff
印度
使用應用程式 5個月
Shiprocket - Shipping in India 已回覆 2020年6月17日

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

2020年7月4日

Very humble reply and very supportive assistant person and solve our issue within few times...........Gurjot Bhela

DeoDap
印度
使用應用程式 5個月
Shiprocket - Shipping in India 已回覆 2020年7月4日

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team shiprocket

編輯時間:2020年6月27日

This platform is very easy to use with Shopify. Shiprocket is best app for courier facility they offer you the best price and best courier facility. my account manager Gurjot Singh Bhela is very supportive.

Jewels Kafe
印度
使用應用程式 5個月
Shiprocket - Shipping in India 已回覆 2020年2月19日

Dear Jewels Kafe,

Thanks for taking the time to share your prestige opinion with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We will ensure you enjoy the same quality of service as you have.

Team Shiprocket