評價 (728)

整體評分
3.7
各級評分數量
  • 62% 的評分為 5 顆星
  • 9% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 26% 的評分為 1 顆星
2020年7月14日

I tried this app for a day and booked 3 orders, none of which were picked up even 4 days later. Even the customer care has no clarity about the issue. This is only going to create more angry customers. I would recomen using another app or directly collaborating with Delhivery or Ecom.

Strabo
印度
使用應用程式 10天
Shiprocket - Shipping in India 已回覆 2020年7月14日

Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at escalation@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket

2022年4月6日

Horrible service, we booked a delivery after chasing for a week no one came to pickup. Call center has same answer today it will be picked up thats all. Horrible Horrible service. Dont download. They are cheats

didikart.com
印度
使用應用程式 9天
Shiprocket - Shipping in India 已回覆 2022年4月8日

Hi, we apologize for the hassle. We see that you have canceled the pickup. Rest, the amount will be refunded to your SR wallet once the status of the shipment is updated as Canceled. - Team Shiprocket

2023年8月11日

Initially had trouble integrating with Shiprocket but their technical team (Arav) was super responsive and helped me resolve the issue in no time! Would highly recommend to other sellers in India

Zicster
印度
使用應用程式 1天
2023年7月8日

I had an incredible experience integrating Shiprocket's logistic services into my Shopify store. The seamless integration process allowed me to efficiently manage shipping rates, print labels, and track orders. What truly made the experience exceptional was the outstanding technical support provided by Palak, Shiprocket's customer representative. Palak's prompt and knowledgeable responses, coupled with her friendly demeanor, ensured that all my queries and concerns were addressed promptly and effectively. Her dedication to providing top-notch customer service truly impressed me. Overall, I highly recommend Shiprocket's logistic services, especially with Palak's exceptional support, to any Shopify store owner in need of reliable and efficient shipping solutions.

The Krshna Farms
印度
使用應用程式 1天
編輯時間:2023年7月4日

fake services first they took your order by accepting the pincode and when the shipment in there hands they say sorry we can't deliver to this address and you have to pay extra for RTO what a fooling scheme i refer not to use there services

Milansafety
印度
使用應用程式 8天
Shiprocket - Shipping in India 已回覆 2023年7月10日

Hello! We understand this must have been extremely inconvenient for you. We have shared the details on your registered mail with ticket number: 6654269. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB

2023年3月5日

Some shipments are being processed good and delivered good but some are having issues though they’re trying to resolve this soon , resolving time is 10 days which is lot according to my opinion hope they resolve the issues soon

MISSDAINTYCO
印度
使用應用程式 22天
2019年7月11日

Great app to work on, but handled by very incompetent employees.
5 star to tech team and Saahil. 4 star to Abhinav. Zero star to rest all.

I guess the average is 2.

GETMOFT
印度
使用應用程式 大約1個月
編輯時間:2023年6月16日

The shiprocket customer service is very responsive. Palak was of great help in assisting me integrate shiprocket to my shopify website.

LABEL ASNA
印度
使用應用程式 1天
2023年5月5日

Very Good Service , Very Good behaviour of Suraj Singh , Great experience with the team and integration help

basketdart.website
印度
使用應用程式 1天
2020年5月26日

Now we are shipping all our orders from one panel and giving more time to our business growth. Nice people..

Earthyboon
印度
使用應用程式 大約23小時
Shiprocket - Shipping in India 已回覆 2020年5月26日

Dear Earthyboon,

Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.

Team Shiprocket