評價 (754)

整體評分
3.7
各級評分數量
  • 62% 的評分為 5 顆星
  • 9% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 26% 的評分為 1 顆星
2024年3月13日

ye log in detail to sahi lo

shubh
印度
使用應用程式 39分鐘
Shiprocket - Shipping in India 已回覆 2024年3月18日

Hi Shubh! We certainly understand your concern here. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- MB

2020年7月3日

Apps Integration with Shopify is 8/10. APPs UI/UX is best among all available apps at least in the Indian market for logistic support.
Better pricing and discounts on shipments are available on other platforms as well so that is 8/10.
Highest courier partners tie-ups in industry 10/10.
Customer support or technical support is not that great I receive a call from Aman ( my POC ) immediately but after that issue resolution is slow, That needs to be improved 7/10.

Within Nutrition
印度
使用應用程式 大約19小時
Shiprocket - Shipping in India 已回覆 2020年7月4日

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

2021年5月13日

I really like the interface and the capability to integrate different courier company. But to start a company with Shiprocket is not an easy. I raised so many questions but support person either never look at the issue or reply after so many days by then we would have resolved the issue ourselves. I would say, if their support is good, shiprocket would be better however, this is not the case currently. We face so many issues but sometimes either their number is not working or support tickets are not resolved.

NUAYU
印度
使用應用程式 1天
Shiprocket - Shipping in India 已回覆 2021年5月17日

Hi, To hear such feedback has us profoundly pondering, and we apologize for the inconvenience caused. Please be assured that our team is following up closely to resolve the matter. We have arranged a callback from our team. We request your cooperation with us. - Team Shiprocket

2023年6月26日

Although I have been trying to reach ShipRocket customer support for weeks, I was finally able to get technical assistance from Ms. Yashika today. She has patiently worked with me and walked me step by step with the integration. Hopefully all is well with my Shopify store and hope to have my business up and running soon.

Gustora Foods
印度
使用應用程式 40分鐘
編輯時間:2020年12月8日

I Used Shiprocket Platform And Our Account manager Is Ankur Pathak Is Very Lazy For Work She not Attending the Call Regarding Our Quiry .She Not Handle Perfect Our System Very Bad experience By Ankur Pathak

Punekar Cotton
印度
使用應用程式 36分鐘
Shiprocket - Shipping in India 已回覆 2020年7月8日

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

2023年2月23日

ship rocket works in professional and communicative terms, is the best shipping solution, one of the best apps that works very smoothly, love using it, and a big thumbs up

Phone Antics
印度
使用應用程式 27分鐘
2020年9月6日

Thief.... Stealing Money by declaring false weight... Don't go for this. other than this good module but no use.

Ventota Retail
印度
使用應用程式 大約1小時
Shiprocket - Shipping in India 已回覆 2020年9月6日

Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at shopify@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket

編輯時間:2020年10月15日

I click on Add App and then I am taken to Shiprocket homepage, nothing happens after that. I have already created a Shiprocket account. *** UPDATE *** Automatically adding the app doesn't work. First create a Shiprocket account, by going to their site. Then follow steps as mentioned here: https://support.shiprocket.in/support/solutions/articles/43000326273-how-do-i-integrate-shopify-as-a-channel-with-shiprocket-

Tons Valley Shop
印度
使用應用程式 大約1小時
Shiprocket - Shipping in India 已回覆 2020年10月15日

Dear User,

The team is working on this. Be assured, we will get your store's integration done and let you know.

2020年7月20日

Shiprocket's dashboard is the best. Dashboard is the only reason why i moved to Shiprocket. Customer supports answers me everytime.

WishBro India
印度
使用應用程式 5分鐘
Shiprocket - Shipping in India 已回覆 2020年7月20日

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

2020年6月3日

Shiprocket is the best and easy platform for eCommerce entrepreneurs but they have to fire some people from the support team. I'm very disappointed with the support system. They disconnected my call 3 times.

Cartflix
印度
使用應用程式 大約1小時
Shiprocket - Shipping in India 已回覆 2020年6月3日

Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at escalation@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket