Overall rating
4
Counts per rating level
  • 62% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 25% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and user-friendly interface. They praise its features like order syncing, status synchronization, and daily email reporting for improving business operations. The customer service, particularly the technical team, is commended for their problem-solving skills. Merchants also value the app's automation capabilities that simplify shipping and order fulfillment. The delivery service and logistics are recommended for their reliability and efficiency, especially for Indian merchants.

December 16, 2023

Thank You Tushar For Help.

ShopFast
India
3 months using the app
September 29, 2023

I had a technical query regarding Integration and I was immediately put on call with Pallak from their team and she solved my problem instantly and quickly. Thank you.

Eve Jewellery
India
Over 1 year using the app
September 18, 2023

Hi,
We Are Vedic Spoons, We like to Appriciate the Efforts of Mr.Rohit WHO PROVIDE US QUICK RESOLUTION Regarding order syncing we are now totally satisfy with the resloution provided, thank you

Vedic Spoons
India
Over 5 years using the app
September 8, 2023

2 years of having been used shiprocket i guess Arav is the only guy who has helped me with my query asap, he helped me connect my shopify and shiprocket in a very seamless way. if shiprocket has more customer suport like arav then our life as well as shiprockets would be easier

Naazbyricha
India
7 months using the app
December 6, 2023

Integration with Shopify was quick and over a call. Tushar helped me step by step to link the channel. Now I need to test an order and integrate payment gateway. Seems easy to start.

Oil County
India
10 minutes using the app
June 29, 2023

My order were not syncing to the shiprocket i called them and it took around 3 day to solve the problem the agent was yashika who helped me to get back to the track.
but this problem might've done faster so yeah i little more speed would be appreciated.

Colombian Brew Coffee
India
Over 2 years using the app
September 19, 2023

i got a call back within 5 minutes from Shiprocket, and Arav solved my issue with integration within 10 minutes, he was helpful and quite understanding.

ApparelStory
India
6 months using the app
September 4, 2023

Shiprocket is very useful for people running online businesses. From shiprocket team Mr. Arav resolve my issue quickly. Thanks

Hiratek
India
Over 1 year using the app
September 6, 2023

one the the best shipping website i have come across, very convenient with the shipping part, delivery partners and very reasonble too. Issues are also solved at the earliest with ease, recently faced some issue with the site but was resolved by Mr. Rohit in no time. Enjoying the experience of shipping with shiprocket, it is truly a reliable site to associate with.

ayafashionstore.in
India
6 months using the app
August 18, 2023

Got A Call From Yashika In Less Than 10 Minutes After Complaint, She Resolve My Integration Issue Right Away. A Big Thanks To Her.

Cougar Motorsport
India
12 months using the app