Overall rating
4
Counts per rating level
  • 62% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 25% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this shipping solution for its seamless integration, ease of use, and comprehensive features. It's praised for its ability to manage shipping rates, print labels, and track orders. The app's compatibility with multiple marketplaces and e-commerce platforms is appreciated for its flexibility. Customer service is noted for its responsiveness and expertise, with specific team members commended for their efficiency in resolving issues, particularly those related to integration and order synchronization. It's seen as a valuable tool for entrepreneurs aiming to expand their businesses.

June 27, 2023

M y issues have been resolved. Thank you so much Palak for your support and quick response. She helped me resolve the issue.

Truly Traditionals
India
7 months using the app
July 3, 2023

Good service. Got a call back very soon for tech support. Ms. Yashika was very helpful for integrating the API.

The Beliefs Store
India
5 months using the app
June 26, 2023

Palak was very helpful in immediately resolved our query for sync issue between our store and shiprocket panel.

Faces & Places
India
About 3 years using the app
September 29, 2023

arav great work keep it up

Flagster
India
6 days using the app
July 8, 2023

I had an incredible experience integrating Shiprocket's logistic services into my Shopify store. The seamless integration process allowed me to efficiently manage shipping rates, print labels, and track orders. What truly made the experience exceptional was the outstanding technical support provided by Palak, Shiprocket's customer representative. Palak's prompt and knowledgeable responses, coupled with her friendly demeanor, ensured that all my queries and concerns were addressed promptly and effectively. Her dedication to providing top-notch customer service truly impressed me. Overall, I highly recommend Shiprocket's logistic services, especially with Palak's exceptional support, to any Shopify store owner in need of reliable and efficient shipping solutions.

The Krshna Farms
India
3 days using the app
June 14, 2023

Amazing service, Suraj is one of their best Techincal Support Person, I loved their service, very supportive and helpful.

Best Buy India
India
3 months using the app
July 6, 2023

good service thank you sprocket thank you for the technical support by Ms. Yashika my query got resolved fast.

royalparow
India
4 months using the app
August 8, 2023

Great Conversation with Yashika from Technical Department of Shiprocket. She Resolve my Issue within few minutes.

Sam Gifts Store
India
28 days using the app
June 27, 2023

My recent interaction with Yashika was outstanding. Their knowledge, prompt response, and genuine care impressed me. They addressed my concerns efficiently, showing empathy and going the extra mile to ensure my satisfaction. Communication was clear and concise, making it easy to understand their instructions. Overall, the team's professionalism and dedication surpassed my expectations, providing an exceptional customer care experience.

Classic Essential India
India
15 days using the app
March 31, 2023

I JUST WANT TO NO ABOUT INTEGRATE INQURIE I WAS JAUST CALL SHIPROCKET COUSTMER CARE IS VERY HELP FULL WORK SHIPROCKET VERY BEST SERVICE PROVIDE

RUBNIC
India
3 months using the app