Overall rating
4
Counts per rating level
  • 62% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 25% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this shipping solution for its seamless integration, ease of use, and comprehensive features. It's praised for its ability to manage shipping rates, print labels, and track orders. The app's compatibility with multiple marketplaces and e-commerce platforms is appreciated for its flexibility. Customer service is noted for its responsiveness and expertise, with specific team members commended for their efficiency in resolving issues, particularly those related to integration and order synchronization. It's seen as a valuable tool for entrepreneurs aiming to expand their businesses.

December 24, 2023

Good support from shiprocket team. Harsh Mohan helped us in resolving issue

Drip Studio
India
9 months using the app
January 30, 2024

Received prompt assistance from the Shiprocket team when encountering synchronization issues with my orders. Grateful for the swift resolution—thank you for your support.

Harsh Mohan

Vegash
India
6 days using the app
February 4, 2024

Support is supreb.. Harsh is very to good in communication and tech skill. he solve my issue in first attempt.. Thanks Harsh Mohan

The WolfCloth
India
6 days using the app
December 1, 2023

Hi Harsh Mohan ji. Thank you for quick support and professional service.

bamboologytrends.com
India
4 months using the app
December 11, 2023

Shiprocket responds quickly to any issues merchants face. Tushar from their team did well with tech support.

Suktam
India
18 days using the app
November 22, 2023

Placed order Sr2950 with tracking 14326582656808 with shiprocket packaging on 6th of November not delivered yet.. Every day it shows out for delivery then says incomplete address I have ordered on this same address multiple times before.. No one has contacted me.. Either deliver my parcel or Cancel my order and refund me

Silver Lining Jewellery
India
18 days using the app
Shiprocket - Shipping in India replied November 25, 2023

Hello! I understand the urgency of the shipment and apologize for the hassle. I want to inform you that the shipment was delivered on 23-11-2023. Please feel free to mail us at escalation@shiprocket.com for further assistance. -MB

December 15, 2023

Very nice support received from Harsh Mohan from shiprocket team

Leosportz
India
10 days using the app
January 24, 2024

Very good service and support provided Mr.Tushar @ shiprocket

ExportersVilla.com
India
1 day using the app
December 13, 2023

Tushar guided me in very good way and solved my problem in one go.
good customer support.

FASHIDO®
India
3 months using the app
December 16, 2023

Thank You Tushar For Help.

ShopFast
India
17 days using the app