Overall rating Based on 92 reviews
Great app to work on, but handled by very incompetent employees.
5 star to tech team and Saahil. 4 star to Abhinav. Zero star to rest all.
I guess the average is 2.
The Feel Good Studio
Not impressed with the customer service or rather lack of it. Also, the robotic answers that the customer care executives give to every query is hardly helpful. They are never inclined to solve any problems and half their shipping partners are not even available regularly. Also, they charge arbitrary amount & the rates through surface transport are very expensive.Not worth partnering with them at all!
Major issues with timely pickups specially through Xpressbees. Their customer care is a nightmare. Service tickets get closed and "resolved" after a day automatically, without the issue ACTUALLY being resolved. Very frustrating experience overall.