Overall rating
4
Counts per rating level
  • 60% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 27% of ratings are 1 stars
Edited May 23, 2023

(last review with 4 star) Update after 24 hours: Got call from Shiprocket team through out the day, helped me out with my queries and then with few settings understanding the API is exchanging information. Again would like to appreciate Mr. Shaan over here for handling my problems diligently. Rating updated 4 Star.

(Second review with 1 star after frustrating experience with API) Updated after 1 hour waiting for orders to sync: Mr. Shaan has informed that he will follow-up after 30 mins and there will be orders seen on dashboard. No call, No Sync, No Option to follow-up from my end with support team.
Such a waste of time. If shiprocket is checking this review, i anticipate a call back.

(First Review with 4 Star)The support function is quite proactive and helpful to run me thorough the shiprocket portal. Mr. Shaan from shiprocket has hold on total portal section and he guided me through the necessary settings in jiffy.

Bright Organik
India
Time spent using app: 11 days
April 18, 2023

Good service and well trained customer support, Recommend the service to others.
Great work! Keep up.

Bathla Home
India
Time spent using app: About 2 years
March 26, 2023

Keep checking connection and making sure that it is all working perfectly. Amazing support team and amazing logistics! Boon for an entrepreneur with low tech knowledge and amazing to boost ecommerce.

House of KAAJ
India
Time spent using app: Over 1 year
March 16, 2023

Easy and convenient overall experience is good, using from last 2-3 year no issue till now.

Hope Nursery
India
Time spent using app: Almost 2 years
March 14, 2023

Great platform. Smooth deliveries and helpful staff. Great for shipping in India. Greatly helped with my business.

MayFlyStudios
India
Time spent using app: 4 months
March 13, 2023

good app for easy shipping and easy integration. but I had some bug here and there but it dose the job so it's ok

Cloari
India
Time spent using app: About 1 month
March 10, 2023

sERVICE IS GOOD BUT WITH FEW PARTNERS LIKE EKART HAVE WORST EXPERIENCE. SHIPMENTS GET DELAYED AND THERE IS NOTHING THAT SHIPROCKET DOES

Tahvo
India
Time spent using app: Over 1 year
March 7, 2023

Shiprocket is very useful for people running online businesses. Although the app can definitely have some more improvements to make,I find that the Shiprocket team has been very active in taking feedbacks and eager to make improvements which is a good thing. Thank you Shiprocket

QT queue
India
Time spent using app: Over 1 year
March 5, 2023

Some shipments are being processed good and delivered good but some are having issues though they’re trying to resolve this soon , resolving time is 10 days which is lot according to my opinion hope they resolve the issues soon

MISSDAINTYCO
India
Time spent using app: 22 days
March 5, 2023

Shiprocket makes shipping very easy and affordable. It is the best platform where sellers can reach their customers all over India.

Shahi Feast
India
Time spent using app: About 1 year