Overall rating
4
Counts per rating level
  • 62% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 25% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and user-friendly interface. They praise its features like order syncing, status synchronization, and daily email reporting for improving business operations. The customer service, particularly the technical team, is commended for their problem-solving skills. Merchants also value the app's automation capabilities that simplify shipping and order fulfillment. The delivery service and logistics are recommended for their reliability and efficiency, especially for Indian merchants.

November 27, 2021

The integration is seamless. I have been able to grow my business steadily and shiprocket has been helpful thought the process. A very good platform thats a one stop for all your shipping requirements.

Canvazo
India
11 months using the app
June 30, 2020

Great app as it handles all our shipping concerns.
As having enterprise+ plan, shiprocket has assigned a dedicated relationship manager Mr. Gurjot Singh.

Really helpful guy, always there to resolve any concerns on time.

Thanks.

Empressnails
India
10 months using the app
Shiprocket - Shipping in India replied June 30, 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket

August 9, 2018

Good services.Its been eight months I am using their services However I have had issues but always been solved timely by the team. I am giving 4 stars because there is always room for betterment.

Dech Barrouci
India
10 months using the app
Edited September 25, 2020

Problem solved on TIME.
Good customer support by Nirvikar Singh. Much Appreciated.
Good work. Thank you

YUZU INDIA | Welcome to our Online Brand Store
India
9 months using the app
Shiprocket - Shipping in India replied July 23, 2020

Hi,
We wonder what went wrong. Please share with us your concern in detail along with your contact number at shopify@shiprocket.in so that we can understand and assist you further.
-Team Shiprocket

February 24, 2023

Intutive UI, good customer support, I have got most of my refunds related to lost or damaged shipments

thestore@pyramidvalley
India
8 months using the app
February 13, 2020

This platform is very easy to use with Shopify. They always provide cod amount on time and their customer support is very good. my account manager is very supportive @ Anupama

Sunday Deal
India
7 months using the app
Shiprocket - Shipping in India replied February 17, 2020

Dear Customer,

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as the top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Team Shiprocket

Edited May 10, 2019

Innovative and user friendly shipping app for E-commerce. Prices are fair and support is pretty quick now. Have improved a lot in past month. Would like to see more coming up.

EliteShopp
India
7 months using the app
March 4, 2023

Good appp. Helpful for shipping through various shipping partners. Good management for tracking RTO orders as well. Option available to verify all or COD orders also through IVR calling. Overall decent services

The Quin Co
India
6 months using the app
March 13, 2023

good app for easy shipping and easy integration. but I had some bug here and there but it dose the job so it's ok

Cloari
India
6 months using the app
Edited May 13, 2019

Best third-party shipping on Shopify. Technically far superior that other apps. Very user friendly and advanced.

lookspop.com
India
5 months using the app