Reviews (695)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, which simplifies shipping and order management. They value the real-time tracking, extensive courier network, competitive rates, and timely deliveries. Features like label generation and automated courier selection are particularly beneficial. Responsive customer service and personalized support from account managers are also highlighted, contributing to enhanced operational efficiency and customer satisfaction.
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WORST AND MOST DISAPPOINTING SERVICES EVER SEEN IN MY EXPERIENCE
I don't know how other big brands get trust and reliable services from them!!
Even team is not listening to concerns even asking to delete the comment by calling so many times at inappropriate ways!!
Dear Seller! It is never our intention to cause our customers any discomfort. We are trying to contact you on your registered number, however, not getting any response. We have sent you an email. Please check and help us with a time to connect with to resolve your concern. ~ Team Shiprocket
Closing my account with them today. Worst service. and there are Fools and stupid people sitting on customer care, they will tell you the status of your package, ticket and concern what you can already see on dashboard. No Solution. comapny pays them just to say Sorry. I don't know how they say sorry to so many customers and collect paycheck and go home. probably that's only they are good for and are suitably employed by company. Noone ever solves anything including their senior managers who are just more experienced in saying sorry in better language and authority and that even they have escalated the issue. To whom, no one knows and nothing happens. The tickets are shown resolved after 48 hrs having done Nothing. Most pathetic service. Have had enough now.
Hi! I wonder what went wrong. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.
Hi! I wonder what went wrong. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- RV