Shiprocket: eCommerce Shipping
Galería de imágenes destacadas
Acerca de esta aplicación
Fecha de lanzamiento
6 de julio de 2017
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Preparación externa de pedidos , Gestión de pedidos - OtrosFunciona con
Amazon, eBay, Razorpay, PayoneerShiprocket ayuda a las empresas indias a automatizar las operaciones de envío y cumplir con los pedidos en todo el mundo.
Con Shiprocket, las marcas de eCommerce y D2C pueden enviar sus pedidos de Shopify a través de una interfaz unificada que reúne a más de 25 socios de mensajería en una sola plataforma. Facilita a las PYMES el envío sin problemas en India a más de 24000 códigos postales y a más de 220 países y territorios en todo el mundo. Los servicios de Shiprocket incluyen el Motor de Recomendación de Mensajería (CORE), tarifas de envío competitivas, página de seguimiento de marca, actualizaciones instantáneas de pedidos a los compradores a través de correo electrónico, WhatsApp y SMS, y mucho más.
- Flujos de Trabajo de Envío Automatizado
- Gestión de Devoluciones y Reembolsos
- Gestión de Comunicación con el Comprador
- Envío Internacional Asequible
Contiene texto traducido automáticamente
Precios
Plan Lite
Gratis
- Tarifas de envío a partir de @Rs 29/500gms (Excl. de GST)
- Socios de mensajería disponibles: Aramex, Delhivery, BlueDart, Xpressbees, y más.
Plan Básico
$17 al mes
- Tarifas de envío a partir de @Rs 21/500gms (Excl. de GST)
- Socios de mensajería disponibles: Aramex, Delhivery, BlueDart, Xpressbees, y más.
Plan Avanzado
$34 al mes
- Tarifas de envío a partir de @Rs 20/500gms (Excl. de GST)
- Socios de mensajería disponibles: Aramex, Delhivery, BlueDart, Xpressbees, y más.
Plan Pro
$52 al mes
- Tarifas de envío a partir de @Rs 19/500gms (Excl. de GST)
- Socios de mensajería disponibles: Aramex, Delhivery, BlueDart, Xpressbees, y más.
Plan Lite
Gratis
- Tarifas de envío a partir de @Rs 29/500gms (Excl. de GST)
- Socios de mensajería disponibles: Aramex, Delhivery, BlueDart, Xpressbees, y más.
Plan Básico
$17 al mes
- Tarifas de envío a partir de @Rs 21/500gms (Excl. de GST)
- Socios de mensajería disponibles: Aramex, Delhivery, BlueDart, Xpressbees, y más.
Plan Avanzado
$34 al mes
- Tarifas de envío a partir de @Rs 20/500gms (Excl. de GST)
- Socios de mensajería disponibles: Aramex, Delhivery, BlueDart, Xpressbees, y más.
Plan Pro
$52 al mes
- Tarifas de envío a partir de @Rs 19/500gms (Excl. de GST)
- Socios de mensajería disponibles: Aramex, Delhivery, BlueDart, Xpressbees, y más.
Contiene texto traducido automáticamente
Todos los cargos se facturan en USD. Los cargos recurrentes y por uso se facturan cada 30 días.
678 reseñas
USELESS SERVICE & SUPPORT - I escalated the issue,that customer might not have received the product after sometime, and requested for the POD. But shiprocket team simply said that they wont be able to provide the POD, as the TAT for the same is 3 days, after the delivery of the product. Happened with AWB number 339101337020.
I have taken their enterprise plan, I was expecting a bit of help from there end, but they simply said that you raised the issue after 3 days, so Shiprocket is not responsible for the loss.
I regularly check the rating of the courier from which we send the courier and then send the package. But even after that this issue happened.
Better deal directly with the courier companies or other B2B vendor, as they can provide you with the POD & even refund the courier & charges even after 3 months of raising the issue
Hello! I never want you to feel this way. As per your concern, I have checked the same with the respective courier and the POD request has been denied as the request was raised beyond TAT.
Please be informed that TAT for any POD request is 72 hours from the shipment status updation. - MB
PATHETIC SERVICE- there is no option to create a ticket if the orders are not delivered or RTOed without even reaching out to the customer. Ticket cases go unanswered and damaged/broken/lost shipments are never paid for.
Hi! That's not what I want you to experience. Please be assured that I have highlighted and prioritized this concern. You will get an update by tomorrow. Kindly hold on until then. Your patience is appreciated in the interim. - MB
Absolutely infuriating! Shiprocket turned my orders into a disaster zone. Forget on-time deliveries – my customers waited 10-15 days extra, then what? They just rejected the orders! Lost sales, unhappy customers – thanks a bunch, Shiprocket.
But the nightmare doesn't end there. Picking up the products? Another saga. It took me 7-10 calls for EACH shipment just to get their support team to schedule a pickup. And let's not forget, half the time they had no clue where the package even was!
Look, if you value your business and your customer relationships, don't even think about using Shiprocket. Find a shipping partner who actually delivers on their promises. Because with Shiprocket, you're risking a whole lot more than just a late package.
For your reference I am giving some orders AWB numbers here:
10303472446
SRTC5242132296
Hello! Thank you for your valuable time during the conversation over a call. I hope your concern has been addressed. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB
⚠️ Avoid Shiprocket at all costs! ⚠️
Shiprocket is a complete letdown! They didn't pick up my stuff for 7 to 10 days and even made up fake RTO problems. It's impossible to get help from their customer service team. Don't use Shiprocket unless you want stress and disappointment. Stay away!
Hi! Our team tried to contact you on your shared number multiple times however had no luck. Please share an alternate number or convenient time at escalation@shiprocket.com for a callback. - MB
The website is just trying to upsell you everything, I added Rs. 500 in the wallet and still its not letting me ship my order saying "your account is flagged", support is very slow.
Hi! That's not what I want you to experience. I have responded to your concern via ticket id 8256149 with an update, kindly check and share the requested details within 24 hours so that I can resolve the issue on priority. - MB
Acerca de esta aplicación
Fecha de lanzamiento
6 de julio de 2017
Idiomas
Inglés
Esta aplicación no está traducida al Español
Categorías
Preparación externa de pedidos , Gestión de pedidos - OtrosFunciona con
Amazon, eBay, Razorpay, PayoneerCreada por Shiprocket - Shipping in India
Acerca de Shiprocket - Shipping in India
Calificación promedio: 3,9
7 años de experiencia en la creación de apps para la tienda de aplicaciones de Shopify
416, Udyog Vihar III,, Sector 20,, Gurugram, HR, 122008, IN