Shiprocket: eCommerce Shipping

Shiprocket: eCommerce Shipping

Tarification
Forfait gratuit disponible
Note
3,8 (683)

Shiprocket helps Indian businesses automate shipping operations & fulfill orders across the world.

With Shiprocket, eCommerce and D2C brands can ship their Shopify orders through a unified interface that brings together 25+ courier partners on one platform. It facilitates SMBs with hassle-free shipping in India to 24000+ pincodes and 220+ countries and territories worldwide. Shiprocket’s services include Courier Recommendation Engine (CORE), competitive shipping rates, branded tracking page, instant order updates to buyers via email, WhatsApp and SMS, and much more.

With Shiprocket, eCommerce and D2C brands can ship their Shopify orders through a unified interface that brings together 25+ courier partners on one platform. It facilitates SMBs with hassle-free shipping in India to 24000+ pincodes and 220+ countries and territories worldwide. Shiprocket’s services include Courier Recommendation Engine (CORE), competitive shipping rates, branded tracking page, instant order updates to buyers via email, WhatsApp and SMS, and much more. plus
  • Automated Shipping Workflows
  • Returns and Refund Management
  • Buyer Communication Management
  • Affordable International Shipping

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Lancement

6 juillet 2017

Langues

anglais

Cette application n’est pas traduite en français

Fonctionne avec

Amazon, eBay, Razorpay, Payoneer

Tarification

Lite Plan

Gratuite

  • Shipping rates starting @Rs 29/500gms (Excl. of GST)
  • Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.

Basic Plan

$17 / mois

  • Shipping rates starting @Rs 21/500gms (Excl. of GST)
  • Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.

Advanced Plan

$34 / mois

  • Shipping rates starting @Rs 20/500gms (Excl. of GST)
  • Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.

Pro Plan

$52 / mois

  • Shipping rates starting @Rs 19/500gms (Excl. of GST)
  • Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.

Lite Plan

Gratuite

  • Shipping rates starting @Rs 29/500gms (Excl. of GST)
  • Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.

Basic Plan

$17 / mois

  • Shipping rates starting @Rs 21/500gms (Excl. of GST)
  • Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.

Advanced Plan

$34 / mois

  • Shipping rates starting @Rs 20/500gms (Excl. of GST)
  • Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.

Pro Plan

$52 / mois

  • Shipping rates starting @Rs 19/500gms (Excl. of GST)
  • Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.

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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours.

Avis (683)

Note globale
3,8
Nombre d’avis par note
  • 61 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 26 % des avis sont des avis à 1 étoiles
5 juin 2024

Very bad service product support team does not work properly
Products are not delivered. When we tell AM, 30 days pass by and then even RTO is not delivered Even if the courier makes a mistake, just look at this return %

GAVO HARSHIDDHI
Inde
Plus d'un an d’utilisation de l’application
Shiprocket - Shipping in India a répondu 14 juin 2024

Hi! I certainly understand your concern here and apologize for the hassle. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and I will connect with you on priority.- MB

7 juin 2024

Customer care only knows to give time 24-28hours they will not do anything. i lost my sales + customers and got bad reviews on my site. Even if you will fill NDR (with recording) even if you will do conference call with shiprocket and customer. they are helpless only can give 24-28hours time if courier boy wants he will if not he will return.
.

Vijay & Sons
Inde
10 mois d’utilisation de l’application
Shiprocket - Shipping in India a répondu 14 juin 2024

Hi, I apologize for your recent negative experience. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and I will connect with you on priority.- MB

7 juin 2024

PATHETIC SERVICE. THEIR CARRIER PARTNERS ARE SHOWING RTO DELIVERED EVEN IF THE ORDER IS ALREADY DELIVERED TO THE CUSTOMER.

ALSO THEY ARE NOT SETTLING THE MONEY AS WELL. THIRD CLASS COMPANY. SUCH THIEVES THEY ARE.

Swayur
Inde
Plus d'un an d’utilisation de l’application
Shiprocket - Shipping in India a répondu 14 juin 2024

Hi! That's not what I want you to experience. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- MB

13 mai 2024

Absolutely infuriating! Shiprocket turned my orders into a disaster zone. Forget on-time deliveries – my customers waited 10-15 days extra, then what? They just rejected the orders! Lost sales, unhappy customers – thanks a bunch, Shiprocket.

But the nightmare doesn't end there. Picking up the products? Another saga. It took me 7-10 calls for EACH shipment just to get their support team to schedule a pickup. And let's not forget, half the time they had no clue where the package even was!

Look, if you value your business and your customer relationships, don't even think about using Shiprocket. Find a shipping partner who actually delivers on their promises. Because with Shiprocket, you're risking a whole lot more than just a late package.

For your reference I am giving some orders AWB numbers here:

10303472446
SRTC5242132296

Car Crown
Inde
3 mois d’utilisation de l’application
Shiprocket - Shipping in India a répondu 19 mai 2024

Hello! Thank you for your valuable time during the conversation over a call. I hope your concern has been addressed. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB

Modifié le 30 mars 2024

USELESS SERVICE & SUPPORT - I escalated the issue,that customer might not have received the product after sometime, and requested for the POD. But shiprocket team simply said that they wont be able to provide the POD, as the TAT for the same is 3 days, after the delivery of the product. Happened with AWB number 339101337020.

I have taken their enterprise plan, I was expecting a bit of help from there end, but they simply said that you raised the issue after 3 days, so Shiprocket is not responsible for the loss.

I regularly check the rating of the courier from which we send the courier and then send the package. But even after that this issue happened.

Better deal directly with the courier companies or other B2B vendor, as they can provide you with the POD & even refund the courier & charges even after 3 months of raising the issue

Sahyog Wellness
Inde
11 mois d’utilisation de l’application
Shiprocket - Shipping in India a répondu 30 mars 2024

Hello! I never want you to feel this way. As per your concern, I have checked the same with the respective courier and the POD request has been denied as the request was raised beyond TAT.

Please be informed that TAT for any POD request is 72 hours from the shipment status updation. - MB

Assistance

Shiprocket - Shipping in India peut répondre à toutes vos questions concernant Shiprocket: eCommerce Shipping.

Développeur

Shiprocket - Shipping in India

416, Udyog Vihar III,, Sector 20,, Gurugram, HR, 122008, IN

Ressources

Ce développeur n’offre pas d’assistance directe en Français.

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