Shiprocket: eCommerce Shipping
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À propos de cette application
Lancement
6 juillet 2017
Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
Amazon, eBay, Razorpay, PayoneerShiprocket aide les entreprises indiennes à automatiser les opérations d'expédition et à exécuter des commandes dans le monde entier.
Avec Shiprocket, les marques eCommerce et D2C peuvent expédier leurs commandes Shopify via une interface unifiée qui rassemble plus de 25 partenaires de messagerie sur une seule plateforme. Il facilite les PME avec une expédition sans tracas en Inde vers plus de 24000 codes postaux et plus de 220 pays et territoires dans le monde. Les services de Shiprocket incluent le moteur de recommandation de courrier (CORE), des tarifs d'expédition compétitifs, une page de suivi de marque, des mises à jour instantanées des commandes aux acheteurs par e-mail, WhatsApp et SMS, et bien plus encore.
- Flux de travail d'expédition automatisés
- Gestion des retours et des remboursements
- Gestion de la communication avec les acheteurs
- Expédition internationale abordable
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Tarification
Plan Lite
Gratuite
- Tarifs d'expédition à partir de 29 Rs/500gms (Hors GST)
- Partenaires de messagerie disponibles : Aramex, Delhivery, BlueDart, Xpressbees, et plus encore.
Plan de base
$17 / mois
- Tarifs d'expédition à partir de 21 Rs/500gms (Hors GST)
- Partenaires de messagerie disponibles : Aramex, Delhivery, BlueDart, Xpressbees, et plus encore.
Plan avancé
$34 / mois
- Tarifs d'expédition à partir de 20 Rs/500gms (Hors GST)
- Partenaires de messagerie disponibles : Aramex, Delhivery, BlueDart, Xpressbees, et plus encore.
Plan Pro
$52 / mois
- Tarifs d'expédition à partir de 19 Rs/500gms (Hors GST)
- Partenaires de messagerie disponibles : Aramex, Delhivery, BlueDart, Xpressbees, et plus encore.
Plan Lite
Gratuite
- Tarifs d'expédition à partir de 29 Rs/500gms (Hors GST)
- Partenaires de messagerie disponibles : Aramex, Delhivery, BlueDart, Xpressbees, et plus encore.
Plan de base
$17 / mois
- Tarifs d'expédition à partir de 21 Rs/500gms (Hors GST)
- Partenaires de messagerie disponibles : Aramex, Delhivery, BlueDart, Xpressbees, et plus encore.
Plan avancé
$34 / mois
- Tarifs d'expédition à partir de 20 Rs/500gms (Hors GST)
- Partenaires de messagerie disponibles : Aramex, Delhivery, BlueDart, Xpressbees, et plus encore.
Plan Pro
$52 / mois
- Tarifs d'expédition à partir de 19 Rs/500gms (Hors GST)
- Partenaires de messagerie disponibles : Aramex, Delhivery, BlueDart, Xpressbees, et plus encore.
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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours.
677 avis
USELESS SERVICE & SUPPORT - I escalated the issue,that customer might not have received the product after sometime, and requested for the POD. But shiprocket team simply said that they wont be able to provide the POD, as the TAT for the same is 3 days, after the delivery of the product. Happened with AWB number 339101337020.
I have taken their enterprise plan, I was expecting a bit of help from there end, but they simply said that you raised the issue after 3 days, so Shiprocket is not responsible for the loss.
I regularly check the rating of the courier from which we send the courier and then send the package. But even after that this issue happened.
Better deal directly with the courier companies or other B2B vendor, as they can provide you with the POD & even refund the courier & charges even after 3 months of raising the issue
Hello! I never want you to feel this way. As per your concern, I have checked the same with the respective courier and the POD request has been denied as the request was raised beyond TAT.
Please be informed that TAT for any POD request is 72 hours from the shipment status updation. - MB
Absolutely infuriating! Shiprocket turned my orders into a disaster zone. Forget on-time deliveries – my customers waited 10-15 days extra, then what? They just rejected the orders! Lost sales, unhappy customers – thanks a bunch, Shiprocket.
But the nightmare doesn't end there. Picking up the products? Another saga. It took me 7-10 calls for EACH shipment just to get their support team to schedule a pickup. And let's not forget, half the time they had no clue where the package even was!
Look, if you value your business and your customer relationships, don't even think about using Shiprocket. Find a shipping partner who actually delivers on their promises. Because with Shiprocket, you're risking a whole lot more than just a late package.
For your reference I am giving some orders AWB numbers here:
10303472446
SRTC5242132296
Hello! Thank you for your valuable time during the conversation over a call. I hope your concern has been addressed. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB
Not recommended. When you have to follow up for every order for days you not only end up frustrating yourself but also lose customer's trust.
Hello! I hope your concern has been addressed and resolved over the call. Please feel free to address your concern at escalation@shiprocket.com for further assistance. - MB
I've been using Shiprocket for a while now, and unfortunately, I've consistently faced issues with missed pickups. After scheduling orders, no pickups occur, and there's a complete lack of communication from Shiprocket regarding the delays. This has happened on all orders, significantly impacting my ability to fulfill orders on time.
This lack of reliability is causing major problems for my business. Customers expect timely deliveries, and these missed pickups are leading to delays and frustration.
I would appreciate it if Shiprocket could address this issue and ensure consistent pickups are scheduled and communicated effectively.
Hi! That's not what we want you to experience and we are sincerely sorry. As per the telephonic conversation. the shipment with AWB no. FHxxxxxxxx1IN is cancelled as per the current status and the refund for freight charges has been credited to your wallet. - MB
⚠️ Avoid Shiprocket at all costs! ⚠️
Shiprocket is a complete letdown! They didn't pick up my stuff for 7 to 10 days and even made up fake RTO problems. It's impossible to get help from their customer service team. Don't use Shiprocket unless you want stress and disappointment. Stay away!
Hi! Our team tried to contact you on your shared number multiple times however had no luck. Please share an alternate number or convenient time at escalation@shiprocket.com for a callback. - MB
À propos de cette application
Lancement
6 juillet 2017
Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
Amazon, eBay, Razorpay, PayoneerConçue par Shiprocket - Shipping in India
À propos de Shiprocket - Shipping in India
Note moyenne : 3,9
7 ans d’expérience dans la création d’applications pour l’App Store de Shopify
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