Shiprocket: eCommerce Shipping
- Tarification
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Forfait gratuit disponible
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- 3,8 (684)
- Développeur
- Shiprocket - Shipping in India
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Shiprocket aide les entreprises indiennes à automatiser les opérations d'expédition et à exécuter des commandes dans le monde entier.
Avec Shiprocket, les marques eCommerce et D2C peuvent expédier leurs commandes Shopify via une interface unifiée qui rassemble plus de 25 partenaires de messagerie sur une seule plateforme. Il facilite les PME avec une expédition sans tracas en Inde vers plus de 24000 codes postaux et plus de 220 pays et territoires dans le monde. Les services de Shiprocket incluent le moteur de recommandation de courrier (CORE), des tarifs d'expédition compétitifs, une page de suivi de marque, des mises à jour instantanées des commandes aux acheteurs par e-mail, WhatsApp et SMS, et bien plus encore.
- Flux de travail d'expédition automatisés
- Gestion des retours et des remboursements
- Gestion de la communication avec les acheteurs
- Expédition internationale abordable
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Lancement
6 juillet 2017
Langues
anglais
Cette application n’est pas traduite en français
Catégories
Fonctionne avec
Amazon, eBay, Razorpay, PayoneerTarification
Plan Lite
Gratuite
- Tarifs d'expédition à partir de 29 Rs/500gms (Hors GST)
- Partenaires de messagerie disponibles : Aramex, Delhivery, BlueDart, Xpressbees, et plus encore.
Plan de base
$17 / mois
- Tarifs d'expédition à partir de 21 Rs/500gms (Hors GST)
- Partenaires de messagerie disponibles : Aramex, Delhivery, BlueDart, Xpressbees, et plus encore.
Plan avancé
$34 / mois
- Tarifs d'expédition à partir de 20 Rs/500gms (Hors GST)
- Partenaires de messagerie disponibles : Aramex, Delhivery, BlueDart, Xpressbees, et plus encore.
Plan Pro
$52 / mois
- Tarifs d'expédition à partir de 19 Rs/500gms (Hors GST)
- Partenaires de messagerie disponibles : Aramex, Delhivery, BlueDart, Xpressbees, et plus encore.
Plan Lite
Gratuite
- Tarifs d'expédition à partir de 29 Rs/500gms (Hors GST)
- Partenaires de messagerie disponibles : Aramex, Delhivery, BlueDart, Xpressbees, et plus encore.
Plan de base
$17 / mois
- Tarifs d'expédition à partir de 21 Rs/500gms (Hors GST)
- Partenaires de messagerie disponibles : Aramex, Delhivery, BlueDart, Xpressbees, et plus encore.
Plan avancé
$34 / mois
- Tarifs d'expédition à partir de 20 Rs/500gms (Hors GST)
- Partenaires de messagerie disponibles : Aramex, Delhivery, BlueDart, Xpressbees, et plus encore.
Plan Pro
$52 / mois
- Tarifs d'expédition à partir de 19 Rs/500gms (Hors GST)
- Partenaires de messagerie disponibles : Aramex, Delhivery, BlueDart, Xpressbees, et plus encore.
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Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours.
Avis (684)
Very bad service product support team does not work properly
Products are not delivered. When we tell AM, 30 days pass by and then even RTO is not delivered Even if the courier makes a mistake, just look at this return %
Hi! I certainly understand your concern here and apologize for the hassle. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and I will connect with you on priority.- MB
Customer care only knows to give time 24-28hours they will not do anything. i lost my sales + customers and got bad reviews on my site. Even if you will fill NDR (with recording) even if you will do conference call with shiprocket and customer. they are helpless only can give 24-28hours time if courier boy wants he will if not he will return.
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Hi, I apologize for your recent negative experience. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and I will connect with you on priority.- MB
PATHETIC SERVICE. THEIR CARRIER PARTNERS ARE SHOWING RTO DELIVERED EVEN IF THE ORDER IS ALREADY DELIVERED TO THE CUSTOMER.
ALSO THEY ARE NOT SETTLING THE MONEY AS WELL. THIRD CLASS COMPANY. SUCH THIEVES THEY ARE.
Hi! That's not what I want you to experience. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- MB
Absolutely infuriating! Shiprocket turned my orders into a disaster zone. Forget on-time deliveries – my customers waited 10-15 days extra, then what? They just rejected the orders! Lost sales, unhappy customers – thanks a bunch, Shiprocket.
But the nightmare doesn't end there. Picking up the products? Another saga. It took me 7-10 calls for EACH shipment just to get their support team to schedule a pickup. And let's not forget, half the time they had no clue where the package even was!
Look, if you value your business and your customer relationships, don't even think about using Shiprocket. Find a shipping partner who actually delivers on their promises. Because with Shiprocket, you're risking a whole lot more than just a late package.
For your reference I am giving some orders AWB numbers here:
10303472446
SRTC5242132296
Hello! Thank you for your valuable time during the conversation over a call. I hope your concern has been addressed. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB
USELESS SERVICE & SUPPORT - I escalated the issue,that customer might not have received the product after sometime, and requested for the POD. But shiprocket team simply said that they wont be able to provide the POD, as the TAT for the same is 3 days, after the delivery of the product. Happened with AWB number 339101337020.
I have taken their enterprise plan, I was expecting a bit of help from there end, but they simply said that you raised the issue after 3 days, so Shiprocket is not responsible for the loss.
I regularly check the rating of the courier from which we send the courier and then send the package. But even after that this issue happened.
Better deal directly with the courier companies or other B2B vendor, as they can provide you with the POD & even refund the courier & charges even after 3 months of raising the issue
Hello! I never want you to feel this way. As per your concern, I have checked the same with the respective courier and the POD request has been denied as the request was raised beyond TAT.
Please be informed that TAT for any POD request is 72 hours from the shipment status updation. - MB
Assistance
Shiprocket - Shipping in India peut répondre à toutes vos questions concernant Shiprocket: eCommerce Shipping.