Shiprocket: eCommerce Shipping

I've been using Shiprocket for the past one year, and the experience has been truly seamless and efficient. The platform has simplified my order fulfillment process and made shipping across regions smooth and hassle-free. A special mention to my account manager, Rajesh Rana, who has been incredibly supportive throughout. His prompt responses, professional approach, and deep understanding of the platform have helped me resolve issues quickly and optimize my operations. Really appreciate the consistent support from both Rajesh and the Shiprocket team. Highly recommended!

We have been using Shiprocket for our shipments, but the service quality has dropped drastically. They are marking fake delivery attempts and updating false delivery statuses. Even after multiple emails and support calls, there is no proper resolution.

Prepaid orders are not even attempted properly, and shipments remain stuck at hubs for days with no updates. Their customer support only gives generic replies without solving the issue.

This is one of the worst experiences we’ve had with a logistics aggregator. We are now actively looking for a reliable alternative to Shiprocket.

We’ve had a good experience working with Shiprocket. The platform makes logistics and courier management much easier, and it’s been a reliable solution for our business. A special mention to our account manager, Krishnaditya, who has been extremely supportive and proactive in resolving queries and guiding us through the process. His assistance has added great value to our overall experience with Shiprocket.