Shiprocket: eCommerce Shipping
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Shiprocket helps Indian businesses automate shipping operations & fulfill orders across the world.
With Shiprocket, eCommerce and D2C brands can ship their Shopify orders through a unified interface that brings together 25+ courier partners on one platform. It facilitates SMBs with hassle-free shipping in India to 24000+ pincodes and 220+ countries and territories worldwide. Shiprocket’s services include Courier Recommendation Engine (CORE), competitive shipping rates, branded tracking page, instant order updates to buyers via email, WhatsApp and SMS, and much more.
- Automated Shipping Workflows
- Returns and Refund Management
- Buyer Communication Management
- Affordable International Shipping
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定价
Lite Plan
免费
- Shipping rates starting @Rs 29/500gms (Excl. of GST)
- Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.
Basic Plan
$17 /月
- Shipping rates starting @Rs 21/500gms (Excl. of GST)
- Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.
Advanced Plan
$34 /月
- Shipping rates starting @Rs 20/500gms (Excl. of GST)
- Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.
Pro Plan
$52 /月
- Shipping rates starting @Rs 19/500gms (Excl. of GST)
- Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.
Lite Plan
免费
- Shipping rates starting @Rs 29/500gms (Excl. of GST)
- Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.
Basic Plan
$17 /月
- Shipping rates starting @Rs 21/500gms (Excl. of GST)
- Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.
Advanced Plan
$34 /月
- Shipping rates starting @Rs 20/500gms (Excl. of GST)
- Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.
Pro Plan
$52 /月
- Shipping rates starting @Rs 19/500gms (Excl. of GST)
- Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.
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所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。
673 条评论
USELESS SERVICE & SUPPORT - I escalated the issue,that customer might not have received the product after sometime, and requested for the POD. But shiprocket team simply said that they wont be able to provide the POD, as the TAT for the same is 3 days, after the delivery of the product. Happened with AWB number 339101337020.
I have taken their enterprise plan, I was expecting a bit of help from there end, but they simply said that you raised the issue after 3 days, so Shiprocket is not responsible for the loss.
I regularly check the rating of the courier from which we send the courier and then send the package. But even after that this issue happened.
Better deal directly with the courier companies or other B2B vendor, as they can provide you with the POD & even refund the courier & charges even after 3 months of raising the issue
Hello! I never want you to feel this way. As per your concern, I have checked the same with the respective courier and the POD request has been denied as the request was raised beyond TAT.
Please be informed that TAT for any POD request is 72 hours from the shipment status updation. - MB
Not recommended. When you have to follow up for every order for days you not only end up frustrating yourself but also lose customer's trust.
Hello! I hope your concern has been addressed and resolved over the call. Please feel free to address your concern at escalation@shiprocket.com for further assistance. - MB
⚠️ Avoid Shiprocket at all costs! ⚠️
Shiprocket is a complete letdown! They didn't pick up my stuff for 7 to 10 days and even made up fake RTO problems. It's impossible to get help from their customer service team. Don't use Shiprocket unless you want stress and disappointment. Stay away!
Hi! Our team tried to contact you on your shared number multiple times however had no luck. Please share an alternate number or convenient time at escalation@shiprocket.com for a callback. - MB
I've been using Shiprocket for a while now, and unfortunately, I've consistently faced issues with missed pickups. After scheduling orders, no pickups occur, and there's a complete lack of communication from Shiprocket regarding the delays. This has happened on all orders, significantly impacting my ability to fulfill orders on time.
This lack of reliability is causing major problems for my business. Customers expect timely deliveries, and these missed pickups are leading to delays and frustration.
I would appreciate it if Shiprocket could address this issue and ensure consistent pickups are scheduled and communicated effectively.
I was having app related issue but a quick resolution was provided by Mr Tushar. He explained every step patiently.
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