Shiprocket: eCommerce Shipping
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About this app
Launched
July 6, 2017
Languages
English
Categories
Outsourced fulfillment , Managing orders - OtherWorks with
Amazon, eBay, Razorpay, PayoneerShiprocket helps Indian businesses automate shipping operations & fulfill orders across the world.
With Shiprocket, eCommerce and D2C brands can ship their Shopify orders through a unified interface that brings together 25+ courier partners on one platform. It facilitates SMBs with hassle-free shipping in India to 24000+ pincodes and 220+ countries and territories worldwide. Shiprocket’s services include Courier Recommendation Engine (CORE), competitive shipping rates, branded tracking page, instant order updates to buyers via email, WhatsApp and SMS, and much more.
- Automated Shipping Workflows
- Returns and Refund Management
- Buyer Communication Management
- Affordable International Shipping
Pricing
Lite Plan
Free
- Shipping rates starting @Rs 29/500gms (Excl. of GST)
- Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.
Basic Plan
$17/month
- Shipping rates starting @Rs 21/500gms (Excl. of GST)
- Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.
Advanced Plan
$34/month
- Shipping rates starting @Rs 20/500gms (Excl. of GST)
- Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.
Pro Plan
$52/month
- Shipping rates starting @Rs 19/500gms (Excl. of GST)
- Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.
Lite Plan
Free
- Shipping rates starting @Rs 29/500gms (Excl. of GST)
- Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.
Basic Plan
$17/month
- Shipping rates starting @Rs 21/500gms (Excl. of GST)
- Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.
Advanced Plan
$34/month
- Shipping rates starting @Rs 20/500gms (Excl. of GST)
- Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.
Pro Plan
$52/month
- Shipping rates starting @Rs 19/500gms (Excl. of GST)
- Available Courier Partners: Aramex, Delhivery, BlueDart, Xpressbees, & more.
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
672 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this shipping solution for its seamless integration, ease of use, and comprehensive features. It's praised for its ability to manage shipping rates, print labels, and track orders. The app's compatibility with multiple marketplaces and e-commerce platforms is appreciated for its flexibility. Customer service is noted for its responsiveness and expertise, with specific team members commended for their efficiency in resolving issues, particularly those related to integration and order synchronization. It's seen as a valuable tool for entrepreneurs aiming to expand their businesses.
USELESS SERVICE & SUPPORT - I escalated the issue,that customer might not have received the product after sometime, and requested for the POD. But shiprocket team simply said that they wont be able to provide the POD, as the TAT for the same is 3 days, after the delivery of the product. Happened with AWB number 339101337020.
I have taken their enterprise plan, I was expecting a bit of help from there end, but they simply said that you raised the issue after 3 days, so Shiprocket is not responsible for the loss.
I regularly check the rating of the courier from which we send the courier and then send the package. But even after that this issue happened.
Better deal directly with the courier companies or other B2B vendor, as they can provide you with the POD & even refund the courier & charges even after 3 months of raising the issue
Hello! I never want you to feel this way. As per your concern, I have checked the same with the respective courier and the POD request has been denied as the request was raised beyond TAT.
Please be informed that TAT for any POD request is 72 hours from the shipment status updation. - MB
Not recommended. When you have to follow up for every order for days you not only end up frustrating yourself but also lose customer's trust.
Hello! I hope your concern has been addressed and resolved over the call. Please feel free to address your concern at escalation@shiprocket.com for further assistance. - MB
⚠️ Avoid Shiprocket at all costs! ⚠️
Shiprocket is a complete letdown! They didn't pick up my stuff for 7 to 10 days and even made up fake RTO problems. It's impossible to get help from their customer service team. Don't use Shiprocket unless you want stress and disappointment. Stay away!
Hi! Our team tried to contact you on your shared number multiple times however had no luck. Please share an alternate number or convenient time at escalation@shiprocket.com for a callback. - MB
About this app
Launched
July 6, 2017
Languages
English
Categories
Outsourced fulfillment , Managing orders - OtherWorks with
Amazon, eBay, Razorpay, PayoneerBuilt by Shiprocket - Shipping in India
About Shiprocket - Shipping in India
4.0 average rating
7 years building apps for the Shopify App Store
416, Udyog Vihar III,, Sector 20,, Gurugram, HR, 122008, IN
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