Let's admit it, we're all human, we make mistakes. If you run an ecommerce store for any length of time you are going to have a returned package. It happens. People are in a hurry and they sometimes transpose a digit or leave off the street name. Wouldn't you love to find this out before you ship the package. Before your customer angrily emails you asking where the heck their package is. Before you have to incur the expense of shipping that package again.
That's why we created ShipSafe, to keep this from happening. We're using the powerful Smarty Streets API to do all the heavy lifting and we've integrated our app directly into the order page of your Shopify Dashboard. No need to go to some external app page to validate your addresses. We put the information on a page you visit anyway to save you time.
Once an order is placed ShipSafe automatically checks the address. If it's ok we'll reformats the address in the standard USPS format (to ensure maximum deliverability). If the address is wrong, ShipSafe will updated it to the correct address for you automatically. If ShipSafe can't fix the address we'll let you know so you can reach out to get the correct one.
You are probably thinking why the heck do I need your app? There are plenty of free solutions out there. I can think of a couple of reasons.
Early detection is key
Most other solutions are put out by shipping companies. So, you'll only find out if the address is bad once it is time to ship the product. What if your product takes 5 days to ship? When you go to ship it and find out the address is bad your customer has already waited 5 days. They now need to wait even longer for you to contact them and get the right address. With ShipSafe the address is validated as soon as the order is placed, giving you plenty of time to get a correct address.
The freedom to choose
Most of the free API solutions are tied to particular shipping services or pieces of software you have to subscribe to. ShipSafe doesn't care who you ship with, we provide you with the right address that you can use with any shipping carrier. We give you the freedom to choose.
Not all APIs were created equal
We use the SmartyStreets API because it's frankly the best. SmartyStreets doesn't do downtime. SmartyStreets averages 100% uptime with sub-30 millisecond response time (that's really fast). SmartyStreets also updates their database with new information the minute an update is made. You don't have to worry about using out of date information.
Automatic > Manual
ShipSafe is also automatic. Other free solutions will validate your address but they won't do it automatically. You'll have to click a bunch of times to make it happen. A couple clicks here and there doesn't seem like much but multiply that times 2000 orders a month and you are talking about a lot of wasted time. Would you rather be clicking buttons or growing your business?
If you are exporting your orders to be fulfilled by someone else you can easily see at a glance of your spreadsheet which addresses have been validated and which ones haven't (by looking in the notes field). Don't depend on some random AliExpress company to validate your addresses before shipment (they won't). Give them addresses you know are correct to ensure maximum deliverability.
Try it out and see what you think. We offer a 7 day free trial that you can use on an unlimited number of orders.
Note: Currently ShipSafe is currently only able to validate US addresses.