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ShipScout helped us run tests that we've been putting off for so long. In just 2 weeks we've already made major decisions based on the results and are seeing increased profit per visitor. Easy to set up and install - our site is a bit funky and support was really helpful with a couple of snags in the process.
Really easy to set up and support was awesome. You will get all the data you need to make the best shipping rate decision. Highly recommended.
The app designers are super responsive and helpful!!
Highly recommend downloading this to increase your conversion rate and generate additional revenue. I wanted to compare a free ship threshold vs a flat rate threshold, and though the app designers were already in process of making an easy option, they also provided a temporary (and slightly more complicated) solution in case I wanted to implement right away. I opted to wait, and because my particular store had some complicated shipping profiles they worked diligently with me to address and solve the issue. I think I had an unusually difficult scenario, where most online stores wouldn't face this issue, but the point here is that the team at ShipScout is dedicated to finding a solution for you to improve your revenue. The app worked very well, the team was awesome, and if you aren't a/b testing your shipping options you're missing out on easy revenue increase. Download this app yesterday!
Easy to use, and a great test for any Shopify store. Highly recommended. The development team is hands on and willing to assist if you have any confusion.
We've been debating increasing our shipping threshold for about a year, but we were hesitant because we didn't know what would happen to our conversion rate if we raised it... then I found ShipScout and it changed everything! We ran a test of $95, $125, and $150, and after a week we knew that $125 was the move. Super awesome app and really great customer service. Highly Recommend!
Helped me make our shipping and logistics more profitable and increase AOV. Highly recommend running a test.
We've been looking for an app like this for a while and couldn't be happier with ShipScout. It's easy to use, has excellent reporting and the service is fantastic. Given how large of an impact Shipping costs can be on AOV & Conversion Rate, this app should be standard for any business.
This app was easy to install and quick to start configuring tests. As far as we can tell this is the only way to test different shipping prices on Shopify. Great support with quick and informative responses!!!
Really great app, we used it to test our shipping rates. still lite and dont have lots of settings but that app is definitely a Gem!
AVOID - their support is nonexistent. Been emailing them daily for a week and not heard from anyone.
We're very sorry for the delay in our response. We've been adjusting our support desk rules and some of our tickets were getting misrouted to spam. We sincerely apologize that you didn't receive our usual level of care.
We've given you a full refund. We hope you consider using ShipScout again in the future.