리뷰 (30)

전체 평점
4.6
평점 수준당 개수
  • 평점의 93%가 별 5개입니다
  • 평점의 0%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 3%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2024년 7월 8일

ShipScout stands out with their excellent customer service. Not only are they quick to respond, but more than willing to provide assistance, make adjustments, and lend a guiding hand. Our experience with this app and team was top notch and we highly recommend them!

Jessicurl
미국
앱 사용 기간 4개월
2024년 8월 5일

ShipScout is fantastic! The team associated with this app (Jeff) specifically went above and beyond to ensure everything was set up correctly and provided ideas for future tests. It felt like I had my own internal CRO team.

Tumlove
미국
앱 사용 기간 대략 1개월
2024년 5월 8일

Great tool and outstanding customer service that went above and beyond. The Founder helped us understand the analytics and also provided future test recommendations.

Swoveralls
미국
앱 사용 기간 대략 1개월
2024년 3월 29일

The shipscout team has been incredibly helpful and professional in getting us set up with some A/B tests. We had a few blockers that required some customized support & the shipscout team was super generous with their time in making sure our requirements were met. We have been pleasantly surprised by the analytics & have been able to use the results to drive meaningful changes to our business & bottom line.

Del Toro Shoes
미국
앱 사용 기간 5개월
2024년 4월 1일

Really straight forward way to A/B test shipping rates in checkout and is extendable enough to include promotions outside of checkout with a little dev work. Best value for the cost!

Dolls Kill
미국
앱 사용 기간 4개월
2024년 2월 6일

ShipScout is a great platform with robust analytics and delivers on pretty much everything it promises. If you're looking to test the effects of different shipping price / threshold configurations, this is THE tool. Most notably, Support has been amazing and responsive, addressing all our questions and helping our company launch and monitor our tests smoothly and accurately. Cannot recommend this enough!

Jazwares
미국
앱 사용 기간 7개월
2024년 2월 22일

Amazing app! With this app we are easily able to test out different free shipping thresholds and the app has so much data to look at so we can see which one our customers respond best to. Also, the support is amazing - Jeff helped us set up the test and answered any questions we had so quickly and thoroughly! I'm so glad we were able to find this app.

The Red Wagon
미국
앱 사용 기간 대략 1개월
2024년 1월 16일

Easy to use and quick to set up - I was able to find the right free shipping threshold for us with very little effort. Highly recommend!

Dissent Pins
미국
앱 사용 기간 1년 초과
2024년 2월 6일

Easy to use! We were able to utilize our developer to do a custom set-up with the functionality Ship Scout offered to run a threshold A/B test. Easily allowed us to identify which threshold works best for our customers! Fast replies when we had a question as well! Would recommend.

Kindred Bravely
미국
앱 사용 기간 대략 1개월
2024년 1월 10일

Really easy to use to set up the shipping test with a nice simple data dashboard BUT I found the experiment quite buggy. The thresholds were not always working and we would see multiple options at checkout that was not intended so we rolled the test back. I reached out to the team to ask for help to resolve the bugs but nearly a week later I am still waiting.

Roomix DIY
영국
앱 사용 기간 1일
답글 ShipScout개 2024년 1월 11일

Thank you very much for the feedback. We shipped large structural changes to our backend (essentially ShipScout v2) to improve performance and stability at the start of the year. Unfortunately, we introduced a bug that impacted all new tests that were created for a 24hour period (we believe your test was impacted).

We're very sorry for the bugs you experience and have written regression tests to prevent them from happening again.

We've reached out to you to make sure your next test is successful.